Napa Auto Parts has established itself as a reliable destination for auto parts in the Newport News, VA area, offering quality products and exceptional customer service. With over 6,000 stores nationwide, Napa Auto Parts connects customers with essential automotive parts, professional tools, and car care products. Customers appreciate the helpful staff who go above and beyond to ensure they find the right parts. For instance, one customer praised the store for efficiently handling a returned part and ensuring it fit their vehicle. Another customer shared a story of how the staff quickly fixed a potentially dangerous issue with their car, charging nothing for their service. Many reviews highlight the store's knowledgeable employees who provide assistance even to those who weren't scheduled customers. Napa Auto Parts is recognized for keeping a well-stocked inventory, making it a go-to location for various needs. The community-oriented atmosphere and willingness to help, often accompanied by friendly conversation and support, make Napa Auto Parts a highly recommended choice for automotive needs.
Great stores,Alot better than O Rileys or Advace Auto,Set up nicer inside.
September 2023
Parts service clerk gave good recommendations for alternatives on certain parts for my vehicle, as opposed to getting what the DEALER (not manufacturer) suggested. Great conversation with the service clerk.
April 2023
Good experience I ordered part offline it was sent there they check make sure the part fit my car and it didn't I sent back. Thumbs up for that.
