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February 2024 by Calvin Albury
Wow! What a terrible person and experience. For one thing the sales person was extremely rude and didn't lead me to any items. All he did was point and say there over there. Second, he had on sunglasses which is very unusual inside a retail store. Third I will definitely tell everyone that I can to stay away from Metro PCs. And that unprofessional man. I felt like I was hated and unwelcome.
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January 2024 by Nick Workman
Retail worker with sunglasses was rude and offensive. I was wondering what date I needed to cancel the phone by in order to not have to pay the second months payment. The store clerk called me a bum and told us to leave after just adding another line to the plan.
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September 2023 by Rhonda Kestin
Very friendly, personable staff! Phone plan compares favorably to my current plan.
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September 2023 by Harold Brooks
The staff member is always nice & very helpful
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July 2023 by Josh Carpenter
Why is it I can't buy a phone on the website because I'm already a customer, but the store only has "1 phone" REALLY
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July 2023 by Wildfire Jade
I was there on 06-11-23I had great service with the clerk that was there at the time very professionalAnswer all my questionsAnd very knowledgeable about the service that they providedAnd she explained everything articulatelyI was very pleased and impressedAnd I will be going back in the future to do business
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July 2022 by Erica Braswell
Barely got any service help from the 1 guy who was working... & They barely had any phones on display to look at... & the ones you could look at, wouldn't turn on so you could see what they could do. Not worth our time!!!
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November 2021 by Pann Fuller
They never answer their phone to get information.
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March 2021 by Melaina Mitchell
Metro was awesome and a lot of help thank you
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January 2021 by Emma Garner
The two young ladies were friendly well knowledgeable
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July 2020 by Maria Villanueva
(Translated by Google) I always pay by phone, now they don't give me the option.(Original)Siempre pago por telefono,ahora no me dan la opcion.
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June 2020 by KushLord Glocking
Terrible Customer service, definitely need new staff.
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June 2020 by Cynthia Rogers
Bad Attitude from employees.
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June 2020 by Marguerita V
Wrong telephone number listed. Got it from metro pcs' customer service reps.
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July 2019 by Nae Nae
Whoever was in this store around 2pm on fathers day either wanted to scam me or just didnt know what she was doing. She told me that i could only get the $60 plan when i switch over plus $15 act. fee plus taxes. Then she told me it would be $90. Then she told me it would be $100 (for a free phone btw)! She said taxes was $25 which made no sense(im no dummy and have gotten metro before.) So I went to the store down Jefferson and paid $76 and was able to get whatever plan i wanted. Just be aware, i dont know her name. However, all my other visits with everybody else here were good.
