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June 2024 by Shawna
Just a bunch of con men especially the guy that works there. Be careful they word stuff to trick you.. like it makes sense that adding a line is an extra $90 when my original plan is $50. They also don’t carry new phones either.. as soon as this 4 months I’m stuck with is over I’m getting away from Metro. After 8 years SMH
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June 2024 by Eva Murdock
Cyana was a very great help as we purchased a new phone today!
E Murdock
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February 2024 by Christine Peterson
I love Metro by T-Mobile, I went to the one on Oyster Pt. in Newport News VA. They are always very professional and answer all your questions.
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November 2023 by Zoé wilson
Worker was late to opening the store
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October 2023 by Heavenly Wells
I have been in there in the last 5 months probably three times over me breaking my phone and each time Oliver has been the most customer service professional and shared his expertise on electronics with me and I thoroughly appreciate. I hope this company appreciates Oliver is he's going above and beyond in customer.
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October 2023 by Shawtelli Lewis
Oliver was amazing! I went to 3 other store and all bad experiences.He went above and beyond to get me what I needed! ?
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September 2023 by Jennifer Chambers
PJ and her team made it easy to return an item. She went over and beyond to accommodate my need in this matter. She has shown professionalism and fantastic customer care every time I’ve needed help. I wouldn’t hesitate in recommending her and the store.
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September 2023 by Quanworld Key
Amazing service by logan, will come back
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July 2023 by Gregory Brown
Cyana is an excellent employee she is excellent with customers she knows her job very well she works at 550 Oyster point rd she deserves 5 ⭐⭐⭐⭐⭐
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July 2023 by Bro. Sherm
Cyana the store manager, was thoroughly assertive in the way she handle, a situation that pertained to my account, which lead to results and I was very please, she is truely a asset to Metro..
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July 2023 by MarcTony
Dominic and Tariq were awesome , very helpful for me , they were a little forceful for me to write a review though
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July 2023 by Becky Londeree
Melissa was a great help to me..she was very polite and did everything for me..I hope she stays at this location!!
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July 2023 by Chuck Kavanaugh
Cyana and tyriq we're the best. Very good at what they do.Completely satisfied with everything.Ty guys.
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July 2023 by virgie Thomas
Very professional, helped me with all my needs, will come see Logan again
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July 2023 by Richard
Cyana and Logan outstanding service would not give up until issue was solved spent a least an hour trying to resolve my issue eeeriiissueissuisseexcellence