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July 2024 by Tiffany Powell
James consistently displays a remarkable ability to complete tasks in a timely manner, contributing significantly to the State Farm’s overall performance for the community.
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July 2024 by Taneshia Lilly
Mark and his team are the epitome of excellence! I receive exceptional customer service with every interaction. Today, James assisted with my annual insurance review. He was professional and friendly. Ms Sonya as well. Thank you team Crump for all that you do!!
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July 2024 by karen tatum
Marie Council is a RockStar!!!!!!!!!!
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July 2024 by Tamika S. Robinson
I spoke with Katrina today. She settled me regarding a policy and my concerns being a new resident to the state. She's extremely personable and knowledgeable. The Crump Team is A-1.
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July 2024 by Andrew
James is very professional, and was always quick to answer any questions we had. He is transparent and streamlined the process of getting us set up. Working with him made this process unbelievably easy. Highly recommend!
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May 2024 by Betty Fuller
I spoke with Katrina this morning concerning my Car Insurance payments. I asked if there was a way to set it up automatically, as it is a lot of money to come up with twice a year. She was very helpful & knowledgeable.
It was truly a pleasure working with her. She is truly an asset to your company! We got everything taken care of. Many Thanks Katrina!!!
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May 2024 by Diondra McDonald
She was very friendly
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May 2024 by Allie Cummings
James was super helpful & very friendly! -Lauren Williams
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May 2024 by Aglecia Smith
James Kennedy gave me awesome , professional customer service experience.
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May 2024 by Christina Lucas
James Kennedy was so helpful and so nice through the process of getting me homeowners insurance. I would recommend mark crump's office to anyone. There the most nicest around the peninsula and Hampton roads area. Wonderful to work with. So thankful for them.
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May 2024 by Juju Dreadhead
James was completely impressed with his professionalism and customer service. The energy here was very inviting and comfortable.
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April 2024 by Leah Lim
James was amazing to work with. Very attentive and got the job done in a timely manner. He always clarified and answered any questions that I had before moving forward. 10/10 customer service.
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April 2024 by Bridget McEvoy
We had the pleasure of talking to Katrina over the phone while we were getting our new work truck registered at dmv. Katrina was very polite and professional and made the process quick and easy. 10/10 recommend Katrina!
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March 2024 by Mika Berryman
Very quick and professional service. Everyone I dealt with was extremely pleasant. Will definitely consider them for additional sevices.
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February 2024 by Dwight Wolf II
Great experience with Mark Crump's office. The agents are always very responsive, helpful, and friendly.
