Not as well organized as I'd like. Also hard to find an employee who knows where what I'm looking for is.
April 2021
We've had successful purchases with Lowe's and am planning another major purchase, but today I called 3 times to try to get information choosing to go to the operator in the phone cue, and 3 times I was hung up on. On my way to let the manager know and get my answer in person.
April 2017
We bought 3 cabinets and I could not lift them to put them in the truck. Rodger was on his dinner break and saw me struggling. He stopped eating to come over and assist. That's what I call great customer service. He went above and beyond to help a customer in need.
