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November 2023 by Sherri Huntley
I had a flat tire and went to Mr Tire to get the two back tires replaced. Right after I left I returned because the pressure was not reading, they told me it was fine and would fix itself after I drove for a while. They didn’t even look at it. As I was driving the air was going out and became flat because, according to them, they didn’t get the beading correct. It was up to me to make arrangements to get my car to a different Mr Tire for a second repair and they charged me for a sensor because I couldn’t prove that the sensor was broken by the first tire change even though it did not work after that. I or someone else could have been seriously injured due to their negligence. Update to add that they did call and refund the amount I paid for the senor so that was good.
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November 2023 by Renee LaFay
Updating to 3 stars.Not a bad place but not great.They are excellent with tires but components they are getting sketchy with. They used to be fine but now they are charging an extra 150 on components. So if they get it at the auto parts shop for 300 it's will "cost you" 450 dollars. That doesn't include the labor.
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October 2023 by Jessica Weaver
Great communication. I have visited twice and felt I was treated fairly, so I will definitely keep coming back?
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September 2023 by Fred Michaux
We've been coming here for years for our tire needs and basic service. With two cars for my wife and I and then three more for our young adult kids, this is where we go because they are knowledgeable, caring, and honest. The customer service is exceptional and they truly care about their customers and their cars.
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September 2023 by Stijn Cos
Got a flat this morning my wife called to set up an appointment. They verified they had the tire in stock and squeezed me in before my appointment even. I did a sit and wait and only waited 25 minutes. Overall impressed
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July 2023 by Grace Collins
I could have been saved $110.84 if they would have just fixed the air conditioner instead of doing a recharge and me having to bring it back and paying another $100.
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June 2023 by Gemini Dreamz
Great service, this is my second time going here and I was not disappointed. It was a Friday afternoon and I wasn't sure if I could get in but David let me know that they were waiting on me (LOL). I was in and out in 35 minutes. The waiting room is clean and comfortable. Best customer service hands down!!
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June 2023 by Michael Pollard
Got me taken care amazing fast! No wait, good price, nice people.
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May 2023 by G Bee
Nice guys good work fast reliable best price in town for a flat tire thanks guys
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March 2023 by Norman Whittom
Great staff. Knowledgeable mechanics. Good place to take your car to for service.
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March 2023 by Zyan Siddiquee
NEVER!!!! You guys are frauds. I paid $1200 for break pads and rotors and you guys gave me default parts which messed up car with all the breaks sensors. Then I had to take my car to dealership and they charged me $1300 for your mistake. I DONT RECOMMEND NO ONE TO GO TO MR TIRE OR MONRE MUFFLER !!!! Stay away from this company. Specially don’t go on the location in the business card. Both of these companies mechanics are inexperienced. #monroe muffler #mr tire
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February 2023 by Michael Brown
Dave is great to work with. I send my fleet business to him, and my personal vehicles.
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January 2023 by Jarian Mitchell
The communication was fluid and reasonable. My tires were not ready at 10:30am. They came in at 1:30pm and installation took about 3 hrs and 30 minutes. My entire day was gone but satisfied with the results.
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January 2023 by Jasmine Jackson
Mr. Tire quoted me the lowest price and got the job done that other places said they couldn't get the lug nut off that was stripped and didn't try to over charge me like Tire Choice in Newport News off of Warwick Blvd.
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December 2022 by Rondal Lawson
Great job excellent work what they do to your car and the atmosphere is so nice ❤️?
