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December 2023 by Charlene Gale
My battery was DOA. Called AAA who dispatched Freedom Towing to take the call. Being the Friday before Christmas, they said it might take awhile. Sam arrived, assessed my battery and had a battery available, changed the battery and we were good to go. Sam was wonderful!! Can't say enough about him.
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December 2023 by Fayina Blando-Moore
Lamar did an excellent job! I am thankful that he was able to tow my car and was very efficient with the tow job. He is polite, affable, and professional. Great customer service from Lamar!
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December 2023 by Rob Johnson
To the driver and truck number 73 Service truck license plate tst 1766.. I get that you are in a hurry. But taking a shoulder and running people off on 64 before the Lasalle exit is very unprofessional. You could have been patient and arrived at the same location. As everyone else, just like we did..
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December 2023 by Raieco Pauley
I have had many dealing with freedom towing from my malibu to my F150 and all have been positive. Some wait time but that is to be expected. Great communication and what matters most is that the end result is a good one. I don't give a lot of reviews but it's only because I forget. But like I said a little late is better than not at all?RLP
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November 2023 by Wayne Sandifer
The driver was very professional and helpful. Took good care of my vehicle!
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October 2023 by Jennifer Simmons
Allan towed my husband’s car today. He arrived 6 minutes after we requested the tow through AAA. I can’t say enough nice things about his experience with Allan. He was a professional throughout and was very efficient. He turned a stressful situation into a positive experience and we appreciate him very much!
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September 2023 by Shawntell Webb
Great service from the driver/tech. He was very personable and professional. I needed a tow from a dealership and it wasn't a hassle at all. He was quick. He was nearly finished with the drop off before I met him at the location. I didn't catch his name but I remember him saying he was only 5’7 lol Thank you again!Service: Car towing
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September 2023 by Kara Dennison
I had two completely different experiences in the course of an hour. The first person came out to check my battery and was hugely helpful, friendly, and knowledgeable. While he wasn't equipped to help me himself, he gave me the info I needed to start getting things taken care of.The second came to tow me to a garage and spent the entire time talking about how much he hates helping other people with their cars. He promised he'd give the garage my info, then called me late at night to ask if I had any comments.The following day, I found out that not only had he not given the garage my info, he'd also managed to start my car upon arrival at the garage. This was a point he failed to mention in his late-night call, and the garage was unable to tell me until I called them asking for an ETA on repairs. I was without transportation for a day for no reason because of this negligence. I wish I could recommend this company based on the expertise and friendliness of the first person, but the second undid any good will the first achieved.Services: Battery service
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August 2023 by Jessica F
For the tow truck driver who thought it was okay to drive out in front of me leaving out of Grand Lake Townhomes area in Newport News. Sir i get you are in a hurry to tow someone vehicle but pay attention. And looking over at people like it’s funny is not cool. It could of been an accident!
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August 2023 by Jack Farmer
Absolutely excellent service! When my car wouldn’t start and I needed to get it serviced, they sent a truck quickly to where I needed it and helped drop my car off with care and respect. Their prices are super affordable without insurance and the service was beyond my expectations for such a low price. Would work with them again!
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July 2023 by Kenny B
Hasan arrived in less than 15 minutes and was very professional, expedient, and friendly. I would recommend Freedom Towing to anyone that needs a tow.Service: Car towing
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July 2023 by Katheryn Lovell
Extremely satisfied ,especially with Ernest. He was friendly, professional ,knowledgeable and quickly diagnosed & repaired the issue. He really believes is helping the customer!Service: Battery service
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June 2023 by Sarah K.
AAA informed me this evening when I called to leave a compliment that this was the towing service. Towed my 19 year old daughter's car today from Hampton to Va Beach. He was there in a short amount of time and was cheerful and efficient. Made a scary situation better and we really do appreciate you!!
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June 2023 by Reynell Riviere
Professional and courteous! Great serviceService: Tire change
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June 2023 by Melissa Edwards
Sean was very pleasant to deal with. He was warm and professional, and got the job done quickly in getting my truck up on the bed, secured, and towed to the dealership. Excellent, safe driver. Five stars!Service: Car towing
