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February 2024 by Ronald Alvarado
The 1 star goes to the Asian owner who is a extremely rude person just because I engage in a conversation with his Employee. Told me to back off and do not talk to him. Thanks to my calm temperance, I remain quite. Other person, trust me would have punch that guy in the face. 5 stars to Elijah. Who did a great job inspecting my vehicle.
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November 2023 by Robin Lloyd
Horrible customer service. I would avoid this place. Really sad. I have been buying gas here for over three years. Unwilling to help with anything. Money, Money, Money. They figure they do not need to be nice to anyone. I will never go back to this place again. Too many other places that have nice, courteous people. This place, you will not find that.
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November 2023 by Espinola Haskins
I WENT TO THIS EXXON ON 11/3/23 AND SPOKE TO THE WENT INSIDE TO PAY FOR OIL CHANGE THE WIFE ABOUT PRICE FOR OIL CHANGE SHE SD YOU HAVE ASK HUSBAND PRICE NEVER THE SAME. SO I SPOKE TO THE OWNER AND SAID I WANT CHEAPEST OIL CHANGE CAUSE IM ON A FIXED INCOME SD LAST TIME I WAS HERE I PD ABPOUT 59.00 FOR IT WANT SAME SERVICE I DONT REALLY GO ANYWHERE BUT WORK I AND HOME. THE OWNER SD OK. I SD I USUALLY GO TO MEINEKE, IN FACT HAVE 20.00 COUPON BUT I WAS IN AREA AND REMEMBERED THE GREAT SERVICE I GOT PREVIOUSLY SO I CAME BK HE SD THANK YOU. I KEPT ASKING FOR THE PRICE BUT HE WOULDNT SAY HOW MUCH IT WOULD BE SD I DIDNT WANT TO PAY OVER 59.00 HE NODDED OK. I SAT OUTSIDE FREEZING CAUSE SIGN SD COULDNT WAIT INSIDE STORE. WHEN THE OWNER FINISHED, HE SD OIL CHANGE WAS 107.00. I WAS IN SHOCK. I TRUSTED HIM TO DO RIGHT BY ME AS I HAD TOLD HIM TWICE I COULDNT PAY OVER 59.00. ESPECIALLY AS I TOLD HIM I WAS ON A FIXED BUDGET. I JUST WANTED A REG SYNTHETIC OIL CHANGE. NO WONDER, SHE SAID THEY ARE NEVER THE SAME PRICE. I FELT CHEATED. I COULD HAVE LEFT AND WENT ELSEWHERE IF THAT WAS THE CASE. I WILL NEVER EVER GO BACK TO HIS SHOP AGAIN.
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November 2023 by akadrpoc
Don’t be like me and ignore the reviews about this place. If you do, you’ll definitely regret that you did. You’ve been warned.
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September 2023 by Lovely Petitfrere
I have been here for state inspections several times with no issues. I went to the (12800 Jefferson Ave location) I was told to get in line by a employee then about 40 min later I was told to come back in the morning. I left then made a u turn to question why I was asked to leave if the employee told me to stay. I was told talk to the inspector and he was very rude .I was told to leave even after I explained the situation.
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September 2023 by Patrick Cowley
Waited over an hour to be told he can't do my inspection. Straight trash.
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July 2023 by Andre Johnson
My wife took her jeep here for an inspection. S1he failed due to fog light bulb out and rear license plate light out. He said..."that bulb very expensive. $120 for the bulbs and the inspection". I instantly jumped on Google. The absolute most expensive was $32.99. The license plate bulb was $7.99. Needless to say, I got both bulbs replaced and the inspection for $60. STAY AWAY! They will try you!
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June 2023 by Mark Hebert (Problem Solved!)
I only come here to get my State inspection. The technician always lets me know if something is not going to pass next time. There is usually a line to wait in but it goes pretty fast sometimes.
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May 2023 by mike turnage
This is the only place I trust for inspections. 20+ years of coming here and has never done me wrong. He’s honest and friendly.
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April 2023 by Ashkan Shirazifar
Mr. Han and his wife are awesome, friendly, and very proficient. They handle all our state inspections and I’m very pleased with the service they provide!
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April 2023 by Matt B.
Good inspection! Got me in last minute and was super nice and throughly inspected the car! Love to see good people in today's world!
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February 2023 by Vickie Mann (VickieLucille)
Have been coming to Hans Exxon fir years for our state inspections. Can't beat the customer service. May be a little bit of a wait, but worth the honest feedback about anything needing attention on the vehicle. Highly recommend!
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February 2023 by Dee Johnson
Believe the other reviews. They’re racist. I thought I was tripping at first but no. When I pulled up there was a white guy getting his truck inspected (I asked him) I walked up ask the Asian guy how long is the wait he said nothing and pointed to the sign. So I go get in line behind another white guy. He does their inspections and then goes inside the building. After about 10 minutes I decided to look up the reviews and what do you know he went inside to be rude. (I could still be tripping) so I look up from reading the reviews and he’s now back in the shop but mind you he backed out the first truck, pulled in and backed up the second truck. Very rude and pray he gets the life he deserves :)
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February 2023 by George Dixon
Waited in line for an hour and a half to have state safety inspection on vehicle, just to be told my front windshield tint strip was to long, and that it would fail inspection. Didn't argue with the guy and went down the street to Napa Auto Care and had safety inspection completed, no issues. Crazy how one inspection will deny and other passes inspection.
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January 2023 by Bianca B
My husband had been taking our car(s) here for state inspections. The lady at the cashier is so sweet and the older man who does the inspection is really nice. He tells my husband upfront what the issues are and for simple stuff like the bulb change, etc. He charges very fair. We took our car here instead coming FROM PEPBOYS because they were upcharging us on everything. The light bulb change they offered to do it for $500, this man here is 15 to 20. Like, what a difference.We will be coming back here for more years to come. Thanks guys!
