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October 2023 by Luis Younet
Service to expensive for days.
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October 2023 by Nicholas Suits
If you want to rent a truck with a lift gate, make sure you ask for a 16ft truck. Apparently their own employees don’t know that the 15ft trucks don’t always have a lift gate but will book it regardless. Forcing you to be pushed off to the side because of a mistake made by enterprise and change your entire plan for the day while you wait on them to drive to tidewater for another truck.
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September 2023 by Nico Chubb
I hit these guys up to rent a Sprinter last minute. The staff was very busy but still friendly and nice. Cant say enough positive things about my van. The van was awesome! Clean, ran well and got me through my 300 mile round trip no issues. Overall these guys were very good at getting me booked last minute, even handling the onslaught of traffic in and out the lot so I barely had to wait. This is a great reliable location I will continue to support!
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September 2023 by Google user
I hit these guys up to rent a Sprinter last minute. The staff was very busy but still friendly and nice. Cant say enough positive things about my van. The van was awesome! Clean, ran well and got me through my 300 mile round trip no issues. Overall these guys were very good at getting me booked last minute, even handling the onslaught of traffic in and out the lot so I barely had to wait. This is a great reliable location I will continue to support!
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August 2023 by Kass Benson
My go-to for rental vehicles!
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May 2023 by Yanna Garrison
Manager Cody is very disrespectful he should not be a representative for this branch or company.
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April 2023 by Ss
Lesson learned don’t leave your hitch or personal items. They will disappear!
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January 2023 by J Herman
This office has been exceptional to deal with. Charles was professional and good-natured. He went above and beyond in procuring the vehicle I needed, keeping me informed about timing, called when he said he would, etc, and then graciously understood when I got sick and had to cancel. I would definitely use them for future rental needs.
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November 2022 by Anne Jones
First of all I would like to say that this particular Enterprise Rental store at 618 J Clyde Morris Blvd gets 5 stars all around for outstanding customer service both in their car and truck rental program. They do what they say they can do, and if they can’t give you what you need, they will do there best to accommodate you. We will definitely use this Enterprise Rental store for all of our rental needs.We had to rent a truck and drive to Michigan from Virginia to pick up some things from a house we were selling. KJ was the customer service person who helped us. He was very professional, and walked us through the truck rental process. He went out of his way to get us from Virginia to Michigan and back in just the right truck, and made the long drive as painless as possible! I would highly recommend this store to anyone!
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July 2022 by Diane M Leber
Was able to reserve a truck here after being shafted at the last minute by another company. Truck was ready, clean and in good working order. Staff was friendly, incredibly helpful and even saved us money. Should have come here first and would definitely rent from this Enterprise again.
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March 2022 by Cherry C
Great team. Ellison has great customer service skills and patience.
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August 2021 by Keishonda Turner
Experience was HORRIBLE. The Enterprise on J Clyde Morris Blvd is the WORST. Disrespectful employees. The employee got upset because I asked a question about needing another phone number and decides to curse at me and say things under his breath as if I couldn’t hear him. How rude of an employee. Then on top of that, management did ABSOLUTELY nothing to help the situation. Literally allowed this employee to curse and disrespect me as a customer. I’ve dealt with them before and never had an experience like this. Mind you, this is not the same staff I’ve interacted with before. At the end of the day you’re here to do a job. If you can’t do your job, don’t go to work. With the experience I’ve had as a manager, you make sure the customer leaves in a pleasant mindset, not all in shambles because they’ve been disrespected by an associate. Y’all, don’t waste your time going to this location.
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April 2021 by ruth cannon
Very nice people! Very professional! Awesome experience
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October 2020 by Samantha King
I rented a car from pa and almost did not get a car because I was using my debit card and the person I called told me when I made the reservation that it would not be a problem because I had a ticket coming to and going home from the train station but when I called this office they told me that was only for the airport location so I asked for a manager who told me it would not be a problem and when I got there he was there and did it with out a problem almost charged me more for the car till I showed him the agreement I had then changed the price to the right one with out a problem
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October 2020 by Katie Jablonski
Everyone was very helpful when Geico wasn't :) Keep it up team!
