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November 2023 by Regina Rose
Love it & customer service today, over a year later is still great when I go to the store! #757dancingrealtorr
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November 2023 by Jack and Christine Jones
We’ve been dealing with y’all for almost twenty years and you’ve always been there to help us with our hot tub. Thanks so much for your support.
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September 2023 by Mark Cockerham
Delivery went very good, driver was very helpful and put the pool stuff where I asked him. Just waiting to hear from the installer so I can get this thing installed and hopefully be able to enjoy it next summer.
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August 2023 by Sally Wolfe
Best customer service I have ever had from the retail folks
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August 2023 by Rebecca Sandoval
Always get great service here. The staff is knowledgeable about their products and treating our pool. When we come in for water samples they show us exactly what we need, bring it to the register and how to add it. They even offer to help you get the items to your car. We've been customers at East Coast Leisure for 3 years. Highly recommend!
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August 2023 by Nick Michaud
Great service and knowledgeable staff. They don’t drop you after you purchase the pool, they are there to walk you through getting the water right, explain how to properly get the pump going, how to maintain proper cleaning…etc. I highly recommend East Coast Leisure! Also, the company they have doing the pool installation is great too!
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July 2023 by Tasha G.
I put in an inquiry online for a pool liner. I received a phone call within 24 hours regarding my inquiry. The person I spoke with was very professional, great customer service, and very friendly. My pool came with my house and I'm a first time pool owner, but they answered any and all of my questions, even outside of the reason I called initially. Highly recommend
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July 2023 by Michael Harris
Helpful staff. Carried bags of sand to vehicle.
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July 2023 by Crystal Techie Mintz
Great service, Steve was so helpful and explained everything, great customer service
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July 2023 by Margie Sills
We bought a pool here in 2021. This year we have been battling cloudy water for over a month and we were going to another pool store for testing and advice because it was a closer drive. We went back to East Coast Leisure this past weekend at our wits end, and had the pleasure of Aaron running the water test. He talked to us and in minutes determined the problem, educated me on this issue, and got us the right products. Our pool is now clear 48hrs later just as he said it would be! Thank you for the professional and knowledgeable service! You have earned our continued business and trust!
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July 2023 by Paula Riddle
The staff at the Jefferson location in Newport News provided us with much needed guidance in solving our pool problem. With their knowledge, testing and instruction we are now able to enjoy the pool!!!
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July 2023 by Kathy Worrell
Thank you to your staff very helpful. Although the area was horrendous to find and park move closer to Gloucester or open another store here. Thanks.
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July 2023 by Walden Miller
First time here so I'll rewrite this after some time with thier recommendations. But for now very helpful staff and very customer friendly.
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June 2023 by Brian Melville
As always they were extremely helpful and explained everything. This is the first time opening new pool after winter they had everything together for the entire summer’s worth of chemicals.
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May 2023 by Joe Marks
Super helpful- novice pool owner and they are great !!