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March 2024 by Podcast Number 42
12pm on Saturday 3/16/2024I came and ordered breakfast. My wife wanted the bagels, there were two options ‘plain’ and everything’, when we asked what was in the ‘everything’ bagels, the employee replied very rudely “I don’t know because I don’t eat them”. The employee didn’t have her name tag on so I’m not sure what her name was. But really bad experience, ruined our morning
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March 2024 by Tyler Smith
They’re always out of things excited donuts. The store must not be getting enough attention from the owner. Very sad. The customer service people are nice
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March 2024 by Levi
Quick friendly service. Was able to get all 3 dozen donuts hot and ready for my office team.
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February 2024 by Reggie Banks
Ordered through Uber eats and they didn't deliver my dozen donuts. Got my sandwich, see attached pic, I honestly can't tell you what they did to it. Does not look appealing, I just threw it away.
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February 2024 by Brandon Lalley
The people working there always have a good attitude and attend to customers in a quick and timely manner, they're helpful and resourceful even they don't have what you may want but offer excellent alternatives.
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January 2024 by velosopatrick
Great service!!! The server always remembers what I want and make it to
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December 2023 by Bria T.
Came in to get a quick bite before work this morning at around 0630. Everything was fine. Coffee and food was just as expected at any dunkin', not a big deal.Everything was fine until it came to receiving my order. There was one other male military member sitting down, an older civilian male and myself (FEMALE service member in uniform). Now, I have short hair, I get it, a very quick glance i can see some confusion, it happens, not a problem. used to bug me getting mis gendered when i was younger but for the most part I don't let it bug me anymore. But this morning really got under my skin.When the lady who placed my order called out my order, I honestly just didn't hear her. She was in deep conversation with the older gentleman, so i just genuinely didn't hear my order get called out in the middle of their conversation. It only caught my attention when she asked the civilian male "i can't tell if that's a girl or a guy". Very rude to talk about another customers gender as a worker...with an other customer. Especially when i'm literally less than 10 feet away. She very rudely called out my order again as i was already walking up to the counter. I also hear her call to the lady in the back "is this a girl or guy walking up". I was so extremely uncomfortable and embarrassed. I walked away so shocked as the 2 workers behind the counter and the civilian male were laughing at me. I'm not trying to say that i deserve respect because I'm in military uniform, but some respect as a human would be
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December 2023 by Joseph Jenkins
This is the worse Dunkin I’ve been to. The lady’s that work there always look mean like they don’t want to do anything. Then good luck placing orders online when it says they open at 5am. You get there and guess what, they are closed but then you already paid through mobile app. One time I went in to pick up my mobile order. There was people in line and all I was waiting on was a coffee. The lady looks at me and asks did I place a mobile order I said yes. She placed 2 drink orders and I waited for mines only for her to come back and say they was out of the almond milk. When she used it on the customers in front of me. I had placed that mobile order 10 mins before I got there.
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November 2023 by James Schulze
Not the worst Dunkin' I've been too, but the gentrification is still in progress.Parking: Difficult during the day to find parking due to shipyard taking most of the spots.
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November 2023 by Judy J.
Always slow, and your order is never right. How can you not have donut holes and you just open the doors, and I was one of your first customers of the day
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September 2023 by Steven Malloy
It was a pleasant visit because your order waiter was very nice and
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September 2023 by plunt rogers
Didn't have the snacking
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August 2023 by Ryan
Why yes those are dead flies on top of that coffee machine ?
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July 2023 by Gary Jackson
The young lady that assisted me with my large order was great. Service with a smile.
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June 2023 by DiamondKesawn Cooper
I had to have my morning fix while out of town. This location was the closest to me so I decided to stop in. I almost passed it as the location is a storefront and I was looking for a standalone. LoL!As I walked in, the common area was vibrant, spacious, and super clean. I got my usual coffee (XL Hot Original Blend, Cream, 3 pumps Butter Pecan, 2 pumps French Vanilla, 1 Splenda) and a Grilled Cheese add Bacon.Though I drink Dunkin daily, this cup was different, in a good way. The roast was peak perfection and the flavor profile was spot on with the flavor to coffee ratio. As most can imagine, though I get the exact same order, different locations can yield different results, however… this was a perfect cup of coffee.The Grilled Cheese was spot on. The cheese was melted and oozing and the bacon was meaty and not overdone. Truth be told, this is also one of the best Grilled Cheese add Bacon sandwiches I have had from Dunkin. This location must make all their orders with love.Areas of Opportunity:When I walked in there was no one at the counter. A customer who was seated had to tell me the young lady went to the restroom and would be back shortly… I would suggest a sign as I was confused upon entering.The Donut cases were dirty at the bottom and though they are on wheels, it looked as if they hadn't been moved in a while for the floor beneath them to be swept or mopped. Though the common area is clean, as the cases are within eyesight, it was unbecoming to see the accumulation of dirt and dust.Overall:Great Coffee. TRULY Great!Great Sandwich.I would visit again when in the area.
