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April 2024 by Michelle 757
Ordered delivery and got estimated delivery time of 1pm. Called to check at 130 to be told they had no delivery driver. Asked why they didn't call and got attitude. Went to pick up food and they said it wasn't paid for. Yes. Yes, it was. Had to repay and they charged a delivery fee. Had to get refunded. Then we got 2 very old and cold pizzas. Employees were rude and unprofessional. No apologies nothing but attitude.
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April 2024 by Elizabeth Conley
I am loving their salads and gluten free pizzas.Unlike many others, their gluten free pizzas are an indulgence, which is exactly why I eat pizza. Delicious.Dietary restrictions: I cannot say enough positive things about that gluten-free pizza. No gluten, but plenty of spice, cheese, meat, vegetables, mushrooms and a heaping helping of joy. It's what's been missing from my sad, bland, gluten-free life!
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March 2024 by James Miltner
Great
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February 2024 by Lovetta 379
Tonight I dropped in to pick up the pick 2 combo. I've been here several times before without a problem. But after I ordered I noticed more the atmosphere has changed since my last visit a while back. There's a lot of young people now who all appear to be playing around, playing games, and having more fun than focused on quality service. I asked "Kaden" when he brought my food out if gloves were worn while preparing my food. And he said "no, but our hands are clean". I had a feeling this was the case cause I never saw anyone wash their hands, and everyone seemed to be having a good time and goofing around versus making sure the orders were taken care of properly. Even a gentleman that had been waiting before me stated he'd been waiting over 30 minutes for an order he called in, or ordered online. Which should had been ready before I even got there. Kaden apologized for the atmosphere stating a manager quit tonight mid shift. Guess that meant "when the cats away..."In my opinion this place will go down if young inattentive people are running it. It use to be such a nice fast upscale place for quick authentic Italian food. I want my money back. Kaden said I'll be contacted by "L.J." tonight or tomorrow. If I don't hear from him first best believe I'll be calling wavy tv 10. With my camera on record if I have to go back in person for a refund. GO BACK TO HIRING QUALITY STAFF.
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February 2024 by Kirsten Olsen
It's yummy ?
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February 2024 by Ramona White
Took to long for food to come
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February 2024 by Ronald Orme
Went in for the Tuesday $7 three topping pizza deal. Great food.
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January 2024 by Katherine Mcilroy
It's been too long since eating here. I had the individual pizza and I forgot just how delicious the thin crust pizza is.
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December 2023 by Rolland W.
The pizza is sub standard, sauce is watery and they cut the pie in all kinds of odd shapes, they used to be better but they've lost something overtime.
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November 2023 by David M.
This used be a great place to order pizza, but what happened? If you add any special instructions they mess it up every time. Salads are great, if they remember to give you salad dressing. Given them several chances but think I'm done. Donatos is now on my "No" list..
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October 2023 by Michael Millner
Service was great. Good was good calzones are small and crispy but a good price because they are inexpensive considering. Chicken bacon ranch sub was
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September 2023 by Tracy Edwards
Donatos is my favorite in Ky. So I was excited to order it here in Newport News. Very disappointed in the service. Ordered a large mariachi but brought pepperoni and that's tipping the driver 6 dollars.Called Donatos and finally got the right pizza after waiting awhile. Driver took the pepperoni pizza back.Just not good service ?
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September 2023 by Tracey Morgan
This is the best pizza!!! Highly recommend giving it a try! Can't beat their thin crust!!
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September 2023 by B W.
First time trying Donatos Pizza and it is amazing! I have been searching for a great pizza spot and Donatos is exactly the taste I was looking for! The customer service was welcoming, fast and friendly. The pizza and wings were fresh and delicious. The establishment was very clean. My family and I will definitely be back.
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September 2023 by Peep_ Show
$7 personal pizza love this deal. Hits the spot ?