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“Cashier Nette has a five-star customer service to people relationship, she made sure that I understood what I was looking at on the updated register screen, was very patient at making sure I knew what promotional sales that came to my email to get the best discounts she was. Amazing great service.”
“Newly reopening after a fire. Very nice shopping experience. Some items have increased in price. Now they have fresh veggies like: Lettuce, tomatoes, onions n bell peppers and Wine.”
“Good shopping place at a good price and every week there is a new assortment, with the only detail that many of the staff are very friendly but others have an angry/frustrated look.”
“Love shopping at the Dollar store. I was a little upset when I was in a very long line. Another register opened and he took 2 customers, I more to his register, when I did he told me that he was closed and I had to go back to the other register. Than he turns back and says to two customers behind me he would take them. I found it extremely rude. My cashier was very nice.”
9AM - 12PM
12638 Jefferson Ave, Newport News
Discount Stores
“Very busy on Saturday, but you can get some great things at a crazy cheap price. I was able to pickup a pack of 20 15Amp outlets with covers for only $7. The exact same pack runs about $39 at hardware stores.”
“Recently opened, store is clean, well-organized, had almost everything that the Brand used to offer, Associates are Customer Service WELL ORIENTED, store was shining, merchandise so well organized on the shelves, NO MESS, NOTHING ON THE FLOOR, first time I see a Dollar Store like this one!!! I hope that the Managers, Associates AND CUSTOMERS, keep up the good work, just like the day I went (Dec.10.23). CONGRATULATIONS, HAPPY HOLIDAYS!!”
“Cashier was very polite and professional. She is workin wit a cast on her foot. Poor sweet woman. God bless her and I for giving her a job. She a true asset to ur company I will be back.”
“Been a faithful customer since they opened this store. It’s about 2 Blocks from my house and it’s almost always very clean and well stocked and the customer service is great! Glad they are there because it’s very convenient. Thanks Guys!”
“These places are normally a mess but this one was well irganized and neat. The clerk was very helpful and we were taken care of with no problems.GREAT customer service ?”
“I haven't been to particular Family Dollars in about 4 yrs but I tell you it's still nice and clean, the cashier is friendly and sense they have reorganized it that I felt like I was in a brand new store for the first time and about to find all the thing I need to keep my home extremely sanitizer since the beginning over this strain with this COVID.Thank you.”
“I like this DG. You wouldn't know it, but it's a treasure trove of things. They honor coupons and will do multiple transactions. They are really helpful and always kind to me when I go in there.”
“Older group of employees with manners and common sense. I will shop here anyday before dealing with attitude oriented Wal-Mart employees. ("Some" employees at Walmart are nice)”
“I am an associate at 4822, I am 56 and I have worked several jobs, I have never had the pleasure of having a manager like Rob, he works hard, he isn’t an “office manager” he’s out on the floor sticking, he’s sometimes a backup cashier, he’s a confidant, and he still does all the store manager work. We’re not just associates, we’re family, we work hard, but also have fun. We even grieve together as we lost one of our own recently. We’re a team, family, associates and friends.”
“You can find so many bargains shopping here you never thought you would. Employees are helpful assisting with items and at checkout. Prices are very reasonable which is part of why I enjoy shopping at this store and Recommend!”
“They rearranged the store... It looks so much better. Layout is a huge improvement. Frozen and cold section got upgrade. They have some great nane brand products and prices are really good. Very impressed with the changes they have made.”
Discount Stores
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“I love the Restore store. I looked around to a few places trying to find a Flat TV stand, couldn’t find one affordable. Went to Restore and found the perfect one!! It was in great condition, and very affordable!!”