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September 2024 by David White
New ownership. Do not expect the service you used to get. Disappointing after using them for almost 40 years.
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April 2024 by Sky-Lynn Jackson
I am writing this review as I sit in the pharmacy waiting for a prescription I’ve been waiting on for over a month. I was told when I called a month ago that they never received it. I went on run around with both my doctor and my insurance only to call the pharmacy desperate today and find out they’ve had it all along. They tell me they’ll fill it right away. Two hours later my husband goes to pick it up to be told “we are working on it RIGHT NOW!” So he goes home since I’ll be passing through in an hour anyway. I come in to the same rude staff we always encounter, wait in line just to have them take someone who walked in after me ahead of me anyway. Then I’m told to sit and wait while they find and finish it. As I write this it’s been 20 minutes. 20 minutes of waiting after I’ve waited a month already. We are a family of six, so it’s an absolute pain to have to find a new pharmacy, but it’s better than being treated like trash by the people who are supposed to make you feel better. Do better.
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February 2024 by mariah beaman
Friendly staff and get meds ready fast
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February 2024 by Sasha B.
I am compelled to share my feedback regarding a recent interaction with one of your pharmacy technicians. While I generally appreciate the service provided by your establishment, there have been instances where the customer service fell short of expectations.Today, when inquiring about my fiancé's medication, I encountered a situation where the pharmacy tech (the same one, I’ve had issues with before) repeatedly insisted that I call the doctor because the prescription was denied. While I understand the importance of following protocol, I was seeking clarification on the reason for denial so that I could communicate effectively with the doctor. As someone not versed in pharmacy procedures, this experience was frustrating.Being in the medical field myself, I value professionalism and clear communication. It is disheartening to encounter instances where the service does not align with the positive experiences I have come to expect. While I acknowledge that this may not be a pervasive issue, it has occurred frequently enough to warrant my attention.I believe in supporting local businesses, and it is my hope that this feedback serves as an opportunity for improvement. I trust that addressing such instances will contribute to a more positive and mutually beneficial customer-pharmacy relationship in the future.
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November 2023 by Kelly Ceballos
Started coming here bc it was so close to my house and I’m so happy about the switch from CVS to something local. It’s definitely a more personal experience.
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November 2023 by Kelly Shipley
Started coming here bc it was so close to my house and I’m so happy about the switch from CVS to something local. It’s definitely a more personal experience.
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October 2023 by Jacqueline Zimmerman
Don't have to wait very long always nice and they explain everything
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February 2023 by Jeanette R.
Love this pharmacy!!! It is the Best to get vaccinations, especially!! My mom has dementia and it's always a challenge to take her somewhere to wait for anything, but she's fine there, and the entire staff is incredible.
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February 2023 by Buttercup J.
I contacted Denbigh Pharmacy in search of a prescription that is hard to find. I spoke to three different people. Everyone was very friendly and helpful. They were able to get the prescription . They were professional and wonderful. I appreciate them so much.
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December 2022 by L H61107
Great Staff, great prices, great experience.
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October 2022 by Ed Porter
Outstanding and friendly service every time
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October 2022 by esns12
Good drug store!
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September 2022 by Rebekah Strauss
What a great pharmacy, who really cares for their clients! Someone in my household came down with covid and was prescribed the anti viral. I called, inquiring when to pick it up, and they told me they were going to expedite the order and I could come right away for pick up! I was prepared to wait hours but the fact that they went out of their way to rush it means that the person will be feeling relief that much sooner. They brought the prescription, along with a couple items, out to my vehicle and wished us good health. I called them for thanks but felt I should do more to recognize them, so here I am. Support your local small businesses, Denbigh Pharmacy. These people are great. I have been there just a handful of times, but based on the interactions I have noticed, they really seem to treat everyone like family.
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February 2022 by Joseph K. Purvis
Great customer service. I was in town for a 1 week job and needed my prescriptions refilled. The pharmacy handled it easily and professionally. I highly recommend this pharmacy.
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August 2021 by Christopher Shenk
The folks at Denbigh Pharmacy always go out of their way to help. I have been going there since I was a little boy with my grandparents and the old school feel and familiar, friendly banter still exist. Recently, I had a prescription that insurance was giving me a hard time about, though it was necessary for me. I was pleasantly surprised to get a phone call hours later and they had gotten with my dr to correct it, and applied a manufacturers coupon to make it affordable since the copay was still going to be high. Thanks for always taking care of those young and old.
