CVS Pharmacy® in Newport News is dedicated to helping customers manage their pharmacy, health, and wellness needs with reliable value and convenience. Most locations are open seven days a week, offering services such as prescription refills, vaccinations, and personal care items. The store features weekly deals and a rewards program through ExtraCare® to help customers save money. Additionally, CVS provides time-saving options like same-day delivery and free pickup for online orders. Customers have generally praised the pharmacy staff for their helpfulness and prompt service. One customer had a positive experience resolving a prescription issue quickly, while another appreciated the courteous service during a vaccination appointment. The store itself is noted for being clean and organized, with a wide selection of grocery and food items. However, some customers have mentioned issues with phone music causing anxiety and a lack of greeting upon entering the store. Additionally, there was a minor inconvenience during checkout, where a staff member's response was not as friendly as expected. Overall, CVS in Newport News is seen as a reliable place for health needs, with friendly staff and a good selection of products.
David was very helpful and addressed me the moment I walked up and let me know he’d be with me shortly, in fact multiple people let me know they’d be with me soon and I was waiting less than 3 minutes. In and out, very fast, kind and professional. Again, thank you, David!
April 2025
Great customer service. I was looking for a specific hair product and they always have it.
March 2024
i love yall cvs but please!!!!!!!! change your music over the phone..... it gives me very bad anxiety and i dont even want to call in my medications every month...nanannaanananaaan wiiiooooo wiooooo lol
