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August 2024 by Bill and Julie Kelty
Cousins towing could not have been more respectful or professional in the situation we were in. They helped us take care of my dad’s old junker of a car. It was worth nothing to my sister and I but to dad it was his freedom. We called them and asked them if they could send a tow truck and take it. We set up a time for the following morning and they showed up exactly on time. The driver gave us his condolences on our loss. They helped us through a tough situation. A special thanks to the driver who was very kind, unfortunately I forgot his name, but the car what the white infinity.
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August 2024 by Amaisa Scott
If I could give no stars I would this company is a joke if you request roadside and you get them call someone eles they will leave you stranded I waited for a jump for 3 hrs and noone came I called and the rude man on the phone was like my guy didn't answer its your insurance fault they need to send someone eles to only request again and they expect the request to still never show up is crazy don't waste your time!
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August 2024 by Kristine James
They were so nice! Quick, professional, and very reasonable :)
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July 2024 by J Fox
Distributor failed, was on the side of the road for only 15 mins or so before Cousin’s showed up. Got my car up on the tow truck quickly no problem, gave me a ride to the shop. Couldn’t have been smoother, thanks yall
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May 2024 by Silver Surfer
A little pricey. A little slow to show up. But, they do get the job done so there's that. And hey I get it. Insurance costs and wreck recovery pays more.
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April 2024 by Katie Begley
William was the technician who was sent out to house on two separate occasions (on a military base) and he was professional, courteous, and quick. I’ve saved their number and they will be the towing company I use and recommend.
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April 2024 by David Taylor
Cousin’s Towing was a life and time saver last Sunday. The driver Russell arrived at pickup site ahead of me (surprise) and was ready to maneuver the beast into a tight spot to collect my car. He is very skillful driver and most of all he had a super personality. Even my granddaughter liked him.
Russel took great care not to scratch or damage my car, which was not running. I highly recommend these guys for towing of any type of vehicle. Also, yesterday, I used Cousin’s again. Good people. ‘Where they treat you like relatives’! David Taylor
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March 2024 by Cat Reid
William came and towed my car last night from Williamsburg to my home in Newport News. He was very nice, professional and had a great sense of humor to help ease my anxiety that I was trying so hard to hold in. I always trust cousins to fulfill my towing needs. Thank you, Cousins and William.
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March 2024 by Fanchon Glover
Leo did a fabulous job towing my car to the dealership for service and repair. He was very kind doing this even in the pouring down rain! He was very courteous and helpful. I highly recommend Leo and Cousins for your service needs.Thank you!
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March 2024 by Crystal Beauvais
I've been using Cousins towing for years and won't go any where else. Their customer service is wonderful and they are very thorough.
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March 2024 by Storke Funeral_DB
Our son was in an accident on I64 near Newport News. The State Police contacted Cousins to tow off the interstate. I can't speak highly enough about their service. I went there that Sunday the accident happened and the driver was so helpful and accommodating. Our insurance company totaled the vehicle and I went back today to retrieve the license plates and car contents. Again, all of the staff was super helpful and I even saw the original driver who remembered my name. Top notch service! Thanks
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March 2024 by Don Moore
I have used this service thru out 20 years for myself and other family members
Great service and quick response.
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March 2024 by Odis Allen
Was very pleased with my experence with Cousins car was picked up at my home and was taken to my dealer. I rode with the driver William and he was terrific.
Jacqueline Allen
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March 2024 by Shannon G
Leo was awesome and took great care with my antique vehicle. Great and friendly service. If I ever need a tow again, they’ll be my first call.
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February 2024 by Gabrielle McCormick
Excellent service! Very grateful.
