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August 2023 by TeeJay irl
I got my car inspected somewhere else and was told my brakes were very worn and would need to be replaced before the next inspection. So when the next inspection came up, I bought brakes and rotors and decided to try Colony Tire. Imagine my surprise when I got a phone call from their mechanic stating that my pads weren't even halfway worn down and there was no need to replace them. He charged me for a half hour labor for the inspection and that was it.
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June 2023 by Jim Krueger
Driver of their service truck is a flipping maniac on 64 w Newport News, thinks it’s a NASCAR . No tire is worth someone’s life.☠️
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April 2023 by Steve Kudrick
My go to tire shop. Very fair pricing, and the staff does their best to take care of you
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March 2023 by Dedra Richardson
Today, I took my vehicle in for service—tires replaced and inspection. The staff is friendly and work quickly to get you in and out while providing great service. Thank you.
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January 2023 by Mack 357
Awesome Experience......Very Appreciated.....Customer Service #1Communication #1Thanks Mr. Robbie once again......Great Energy......
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January 2023 by Michael Kaiser
Outstanding organization! Called Colony Tire on Oyster Point road when I couldn’t be helped by another company after waiting without any indication of any progress. Percy got me right in and fixed my tire and checked all the other tires. Saved my vacation to the area.
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January 2023 by King Lew
Absolutely incredible staff, from the first call to the service! A-1 crew and highly recommended!!!
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November 2022 by Russ D.
Many thanks to Percy Cecil Assistant Store Manager of the Colony Tire Store of Newport News and his technicians that performed a wheel alignment this morning on my Ram 3500 4X4. I was more than pleased with the friendly and timely manner in which my truck was taken care of and I would highly recommend this business be your first stop for all your tire and alignment needs.For prompt, friendly and courteous service look no further than Colony Tire and Service!!
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November 2022 by Richard M
Awesome! Had a blow out on a drive tire, and found this shop closest to me. I arrived before they opened, but that didn't stop the guys who were early from helping me out. Willie had my truck back on the road in record time. Big Shout to Willie and Percy for all the help. People like this are the reason for repeat business.
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September 2022 by Jeanne Congdon Evans
I had an issue with a tire leaking air couple weeks ago,I was in Gloucester driving to Yorktown , I called Colony and they told be to come on over ffsoon as I could get there. I had to stop for air before I got to Newport News. They were concerned about me driving on it, I am a senior citizen with a disabled husband,who was with me.They kept checking all possible reasons . Finally found the problem. I would recommend them for any services they offer. Thank you Jeanne Evans
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July 2022 by Kathy McCorkle
In the middle of a 6K trip, we needed to replace a tire, meaning all four. Percy at Colony Tire & Service saved the day by agreeing to install four new tires we had to buy at another store. Great people, fast and helpful, definitely take your business to them.
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May 2022 by Dan McCauley
I'm a repeat customer. Great service, great prices, and outstanding customer relations.
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April 2022 by Kevin Thomas
Dont get your veichle inspected there at the Newport news colony tire they fail one of the car I took in there by loosen up the upper control arm nut on the ball joint just as I firgure they did 9 and half hrs they put a rejection sticker on it when I got it up there an hr before they open just for them.to rejection it i even ask them.if they lose it up they said they dont do stuff like that really when I took to get reinspected somewhere else found out someone lossen the upper control arm.to fail it its was colony tire u been warn.dint take there
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April 2022 by Jerry B
The guys work very hard very friendly Totally recommend this place good job guys
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March 2022 by Jackson Edwards
So towards the engine of January my Ford Focus engine light kept coming on and I went to an auto place to get a diagnostic scan. Once I had documented proof of what the issue was I took the car to Colony. The mechanic told me they could fix the car and would call when the car was ready. When they finally called I went to pick up my car and I noticed that the engine light was still on. I was told by the mechanic that the issue was fixed and there may be another underlying issue. So then I asked them if they could conduct a diagnostic scan to see what the issue actually is and the mechanic said that they do not have any diagnostic equipment. So I went to another auto place to get a diagnostic scan and the same issue was shown again after the scan!I called the mechanic back explaining that I received another scan and the issue is still showing. He said they fixed the issue (even though they do not any actual proof because they do not own any diagnostic equipment) and refused to work on the car again. They also refused to give me a refund. Usually a mechanic will either give you your money back or they’ll keep working on the car but they refused which is weird. I would’ve actually paid more if needed because I was moving and needed the car fixed.
