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March 2024 by Tasha Henderson
Very unprofessional store clerk more interested in how fast he can get his lunch than do work. Manager started laughing when I told them the service I came today to receive and immediately asked clerk “Well do you want to order your lunch and I pick it up?” The goal was to deter me from the service completely stating “It will be an hour and a half before I can do it”. Touché’. LOL One monkey doesn’t stop a show
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February 2024 by Rufus Whitehurst
Friendly, knowledgeable, and fast.
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December 2023 by George Okoth
The technician was able to resolve my problem within the timeframe that he had mentioned nd the work was perfect. I surely will not anywhere else but to him.
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December 2023 by Big Mike
I honestly don't know how this place stays open. Items are extremely overpriced. A single 357 1.5v button battery was $4.99. Just ordered 40 from Amazon for $9. Only go here if you have a 1970 Timex red digital watch that takes that hard to find ZL52 battery. They have always been my last resort and still don't purchase anything. This was my last time.
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October 2023 by McCartney Jeffrey
Zach and the other gentleman at this store were extremely helpful and displayed excellent customer service skills. They far exceeded my expectations and were awesome to deal with overall. I highly recommend their service.
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October 2023 by Erica Hammond
The staff is nice and my phone was fixed in 45 minutes at the most!!! Amazing service
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July 2023 by Robert Stokes
Key fob for a great price and the employee at the Newport News Va location was very good at programming.
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June 2023 by Mina W.
This place is amazing!!! Any kind of battery you can imagine . I like coming here because the staff (Edward) is super nice, helpful, and knowledgeable. The store is always clean. Parking is easy. I highly recommend this place. It's tucked away, but not hard to get to.
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May 2023 by Thomas Rinderle
Attendant was very helpful in choosing correct battery
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February 2023 by Annessa Spearmon
Went in to replace my key fob battery that was on a lifetime warranty and was in and out in minutes! Thanks guys !
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February 2023 by Judge Fitzpatrick
Fixed my keyless entry problem. Very professional
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January 2023 by Sobeida N Bryan N.
I was there 2 years ago to replace batteries in 4 watches. Lifetime warranty. I went today to replace the batteries. The record of the replacement was accessible to the employee, every watch listed, however the batteries didn't match, therefore no Lifetime Warranty. The sales person Zach was robotic in answering questions. He wasn't able to provide a reason why the batteries didn't match or provide a good customer experience. No more purchases of any type from this store or company. A YELP overall 2 star review should reflect a problem pattern to the company. Red Flagged. Stay away.
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December 2022 by Rick Walters
Purchased a new battery for my wife's car. The battery was in stock, fully charged, and ready to go when I walked in the door. Employees were eager to assist. Highly recommend them.
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November 2022 by Jerrell Hoggard
Battery for my watch.they are somewhat expensive for the service
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October 2022 by Artis D.
Horrible repair service. Especially for phones. Don't get your battery replaced with them. They will break into your phone without your consent. Privacy invading employees. Don't trust or buy from this place. Direct message or email me for more details.
