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July 2024 by Kerrie Hollifield
Morgan was exceptional this morning getting my battery replaced. She went the extra mile to get this Nurse back on the road! Thank you!
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June 2024 by Catherine Andersen
It's good for what's needed when you need parts for your car?
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May 2024 by Katie G
Great customer service! Very friendly and replaced my battery quickly as well as explaining how to replace the battery and what steps to take for battery health in the future. Pricing was a little high but still reasonable.
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March 2024 by Fee Griff
I came in because my car died and I had to get a jump right before coming to Autozone. I bought my battery a year ago so this surprised me. Mr. Ernie Sines, the store manager was very pleasant, personable and professional. He did a few checks on my battery and alternator then was able to swap my dead battery out for a new one, clean the battery terminal(which he'd didn't have to do) all while whistling while he worked..literally lol. Several people that were coming into the store spoke to him as he was putting my battery in. He said hello and asked how they were doing and never missed a beat. You can tell he is well liked and respected. He put me at ease and made a not so good situation better. Great customer service from someone who I gather is a good person overall. I am thankful I came by this Autozone.
Thank you Mr. Sines!!
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February 2024 by Copelands
Twice recently we received assistance from the staff here related to a battery concern. Associates were responsive and helpful to answer our questions and provide answers to our concerns. We will definitely return here for auto parts when needed.
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February 2024 by Paul M. Shurak
Well stocked and busy store. I was waited on by an older gentleman. That reminded me of the old mechanics in my dad's garage as a kid. No nonsense but all business however fully knowledgeable. And happy that I was a first time customer took my info to sign me up for the discount program. And I'm certain a avalanche of emails lol. And a very honest thank ya have a nice day now. I'll be back. Hope I get the same salesman.
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February 2024 by Angel Torres
I had the most amazing time at your Business. Your employee made me feel at ease with his knowledge of your products, his attention to my needs relaxed me enough to understand what I needed to buy!!!After his advice i told him I'm going to give you a compliment. I said knowledge is very important to me,and I appreciate yours. I don't care how far I live from this Business I'm coming back for all my needs!I don't know his name yet but he and I will become friends!!!Thank you AutoZone.???
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January 2024 by Frank Council
The staff was extremely helpful with testing and replacing the battery in my Honda Pilot. The store manager was knowledgeable and friendly making my trip/visit quick and successful!
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January 2024 by Michael Millner
Nice people and helpful
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December 2023 by L R.
Customer service is sub Standard to say the least. I asked the associate stocking the oil if there were any deals going with oil and filter and such, he tells me to look around at the signs if I need help. What kind of response is that? I had good mind to pistol whip that old fart.
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December 2023 by Rick Williams
Best Auto zone I'm Newport news for batteries.Always reliable.
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November 2023 by Matthew Lewis
Employees were nice, had them test our battery and they were really quick, the pricing is about average compared to most stores and sometimes better.
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November 2023 by Micheala Grant
Every time I come here it’s always a pleasure the staff helps me so much with my car and making sure I am doing the best services for my car. Help me every year I have saved so much time and money. True Gold Star People here.
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November 2023 by Michael Erexson
I went in last night and ordered the part I needed, in and out pretty quickly. I went back in today and picked up my part but was there a little longer than yesterday.
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November 2023 by Heather Heathen
Great and helpful staff. Earnie is the best!
