-
April 2024 by Michael Vaughan
Shoutout to my man Pat Jack. He made this process so smooth, made sure all my items was well taken care of when they arrived at the store, kept in contact with me to make sure I got my order on time. Just an amazing overall experience. I really appreciate him
-
April 2024 by Allen Rankin
Delivery people were very helpful.
-
March 2024 by Tony Byrd
Awesome shout out to Eric and Patrick for the great customer service they provided me today!!!!
-
March 2024 by Lameck Omari
Affordable
-
March 2024 by Tierra Williams
Got there and no one was there, pat Jack showed up on his day off with a great attitude and got me loaded up, strong. A shame, he had to cancel his hair appt, need a raise.
-
March 2024 by Charissa Hurst
I went to the Newport News VA store today. It was early, and busy. A young man named Patrick (Pat)was courteous ,helpful, and knowledgeable about all of the furniture, delivery, and prices. Although the store was short staffed for a minute Pat rolled up his sleeves and assisted all of us without an eye roll. Great customer service and great thanks American Freight.
-
February 2024 by Deaja Williams
Pat Jack was helpful
-
January 2024 by Lorenzo Gamble
Thanks to Pat Jackson for the help. Even tho I had a defective piece jr helped me out later on that night. Thanks to them guys, they deserve a raise.?
-
January 2024 by Jacqueline Greene
Jess at American Freight helped us out immensely! Their customer service is great.
-
January 2024 by lucky leo
Store associate Pat Jack at Newport News location and was very professional and helpful. Very knowledgeable about product and warranty. First time purchasing from here and will definitely be coming back. Thanks Pat.
-
December 2023 by Renee Jones
I would give zero stars if I could. I ordered the Diamante Black Power Recliner online and scheduled a Saturday delivery. I called to confirm the delivery and was told they were booked until next Wednesday AND the website is not dependable for online business. I was then told the recliner was defective...it's missing the armrests!!!! This was confirmed by the photos sent to me. False advertisement. I canceled my order immediately!!! Do yourself a favor and go somewhere more dependable.
-
November 2023 by Angel Young
Today I spoke on the phone with PatJack with an issue I had and he displayed such exceptional customer service. He was polite, patient, and friendly to me the entire conversation we had. I greatly appreciate him. Keep up the great work Pat you’re amazing!
-
November 2023 by Bryant Horton
Patrick Jamall Jackson is hands down the best at what he do!! His professionalism is top notch! Excellent customer service! No complaints
-
November 2023 by Lakimbrea D'Amico
Pat Jack definitely looked out for me recently with letting me know about a great mattress sale. Only person I would work with.
-
November 2023 by Maria Macaraeg
Customer service was top-notched! Thanks to Pat Jack for helping us. Highly recommended!
