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March 2024 by Zoria Bango
ZERO STARS ❗️ Iwould put ZERO STARS since I received ZERO product. I placed an order today at 2.56 dasher arrived at 3.20 with a COKE . I don’t drink coke so “who that for? I told him that wasn’t mines and proceeded to pull up my 8 item order and whilst turning the bag it said CHANDRA on it . Y’all see my name ? Yea let’s add this together. I proceeded to go to the store and as I was walking in the dasher was returning said coke. I told the lady I am the customer that order that and THAT isn’t my order. After allowing a few customers to go I asked her how can I get my order she said she didn’t know . The dashers to to the area and retrieve a.e they need I then asked so y’all don’t ask for verification or anything she like no we direct them to the area and they get what’s needed . I’m like but he picked up a wrong order so where is MY ORDER? She proceeded to say she once again doesn’t know and that I can contact DoorDash. See my thing is if the MERCHANTs are incapable of assembling a freaking order and directing door dashers how can the customer be satisfied. It’s not like the dasher completely screwed up but the STORE DID. If y’all don’t have enough people then CLOSE a part of ya store . Hire new people. I’m just APPALLED that incompetent people work in essential positions. It’s CRAZY ❗️❗️❗️ ZERO STARS
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February 2024 by Christopher Stevens
This store is ran by crackheads who can't read... They can't fill simple orders or even answer a phone... Why would you hire such incompetent Ninnies?
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April 2023 by kahdijah sedgwick
I ordered wings from there they were half cooked and it was just nasty they forgot my pizza for my order it’s always something with this particular store like ugh I’d rather carry my money elsewhere they allow people to loiter in front of the store they allow people to panhandle in front of the store as well they need to be under new management
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March 2023 by B W
I remember why I avoid this one now.If it ain't customers acting up, folks loitering in front of the store who will aggressively hound you for money, its some of the staff just acting like you're bothering them. Its hard out here and money is tight. So when you're spending money, its hard to act like disrespect and a "can't be bothered" attitude is something you're in the mood for. The way that cashier was acting, you'd have thought I actually contributed bad behavior for the reception I got.Wawa is just up the street.... I'll stick to them.
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September 2022 by Stevon Burke
The night time crew completely give off an attitude that their right no matter what the manager or whoever she is gave me a different tobacco product then what I asked for I simply walked back up to the store out of my convenience to fix her error and pay the difference upon arrival the manager and her nasty attitude demanded that's what I asked for and I had to argue just to exchange a product I never asked for claiming I should've looked and saw what she gave me instead of her giving me what I pointed to and asked for. I come to this particular 7/11 all day long and you only get these interactions at night when this particular lady is there I've had several run in with her but this is the last straw I would never want someone like her working for my company she's more worried about telling the ppl hanging around out front to leave then actually tending to the customers who come in there regularly I've never gave her nothing but no ma'am and yes ma'am I will gladly walk to another 7/11 a million times before I ever come here again
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August 2022 by Chanelle Johnson
There's usually always someone asking for money or to buy them something. Got tired of it so i wont stop anymore when there's anyone hanging around the doors especially at night. Store (floors specifically) is often dirty and the line can back up across the store more often than not. Employees gossip and chat like they're hanging out at home instead of at work on the register with a line of customers. That's something I've noticed happens a lot in this area. These employees need customer service training.
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February 2022 by Ms Jones
Customer service is great for I am always greeted with a smile and a Good Morning. The coffee bar is always clean and stocked.
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October 2021 by Michael Swindell
I like 711 alot only thing could be better if they got some good quality food in there
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July 2021 by Jamil Beauge
Great customer service
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April 2021 by Melody Pittman
They always cutting off the lottery machine oh its a 30 min wait naw yall just to lazy to keep the store flowing in the right direction. Lines be backed up onky one cashier at the register at times..but dont lie and say 30 mins on the lottery machine when the machine not even broke nor noone is playing at the moment...making the store loose out on money..LIERS
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December 2020 by Jose Grados
Theres this Big Black lady with glasses She be rude with customer in the morning Cant even do one thing without giving a attitude
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November 2020 by Libra Latham
On 11/25/20 i went to this 7-11 and noticed that an employee and several customers weren't wearing a mask. The manager Allison watch this happened and didn't address it. This is a self- serve 7-11 and this makes their food unsafe.
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January 2020 by Sue Ann Berte'
The employees can be rude (usually only to me and mine. Look up "reverse discrimination".) I just tried to call for over an hour ( had to keep hitting redial) with only one pick up. I verified I had the right store, and asked the price of a pizza. The guy hung up on me and then nobody answered for another 45 minutes. The store isn't that busy at midnight on a Thursday! That's pure LAZINESS! I hate going here. There's always beggars outside asking for money, and, some get nasty when you say you don't carry cash, anymore. Nobody says or does anything about them.
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January 2020 by Tony Maiella
They had horrible customer service the cashier was rude and refused to look to see If an item i wanted was on sale .I wont ever shop there again
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November 2019 by Da'Lena Alana Meade
Customer Service On Zero, They Hire Anyone.
