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October 2023 by Christian Stinespring
Only accepted cash, and the ATM service fee ended up being the most expensive thing I had to pay.
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September 2023 by Silver Lust
I (Frequently) go to this 711 convenience store often because it's walking distance from my job. It's more like a inconvenience store due to the poor customer service rude employee they have working the daytime shift. I come in and greet them with a "hey how y'all doing"regularly then I proceeded to give the short young lady my pick 3 lottery slip. I get completely ignored in the process. No response which is fine. I then ask her politely while she is still standing by the lottery machine "could you please insert the play slip twice" she then gives me a dirty look like she is bothered by my asking her to do her job, as if I'm an inconvenience towards her time. She then mumbles something under her breath to her employee which was something that had to been negative due to her body language, and dirty look. She hands me my tickets and says nothing as I pay for them and leave. Maybe she is just immature for that job and definitely unprofessional dealing in customer service. If she treats her regular customers regularly like this I can only imagine how she treats new customers. It's a pleasant location right across from Deer Park. My opinion they just need newer staff. I would not had made a big deal about it but I realize this occurs more often than usual with this employee that lacks common courtesy, and respect. If it continues I'm gonna contact corporate services. Good paying customers shouldn't have to deal with being treated poorly! DO NOT come to this location. Snacks that are expired! (Beef Jerky)They mark them down so they can be sold, and not discarded. I worked around this location for awhile now, and I stop in frequently. I see how they operate. I do not purchase anything from this store only lottery that's it. Corporate needs to take a further investigation within this 711 establishment its a crooked business.
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June 2023 by Katherine Esquilin
Great store and service!!!
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December 2022 by James Smith
Dirty store with rude workers on the 2nd \\u00263rd shift.
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August 2022 by Pamela Cullars
Customers service rep was very nice...will definitely come back to this one...
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July 2022 by Kimberly Bolton
Star was very helpful \\u0026 so nice. I hope she'll stay there awhile.
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June 2022 by Coriander Crane
I usually stop here whenever I visit Deer Park, and the service is perfectly fine. Whenever I ask a question, I get an insightful A+ answer that tells me the employees are helpful and knowledgeable. For example:Q: "Is it safe to assume that as slurpee flavors come and go, you'll mostly continue to have a sugar free option?"A: "Hmm...yes, I would definitely say that."Q: "I see the slurpees are a little watery even when the light isn't on. Is there a trick to coming in at the right time to get a more solid slurpee?"A: "This is due to the weather outside. Sometimes the machines struggle to keep up when it's really hot out."
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June 2022 by Corellon
I usually stop here whenever I visit Deer Park, and the service is perfectly fine. Whenever I ask a question, I get an insightful A+ answer that tells me the employees are helpful and knowledgeable. For example: Q: \"Is it safe to assume that as slurpee flavors come and go, you'll mostly continue to have a sugar free option?\" A: \"Hmm...yes, I would definitely say that.\" Q: \"I see the slurpees are a little watery even when the light isn't on. Is there a trick to coming in at the right time to get a more solid slurpee?\" A: \"This is due to the weather outside. Sometimes the machines struggle to keep up when it's really hot out.\"
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April 2022 by Colby R
I went today probably 20-30 minutes ago. I didn’t even know what cigar I wanted to pick and I had to let the cashier pick for me. I felt rude but she has great customer service skills. I know I frustrated her. I never thought that I would be in that state of mind. I wasn’t myself. I do apologize. I do thank you for helping me.
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January 2022 by Belinda Kidd
So I come in this 7 11 just about everyday of the week, well Monday through Friday becuase I work just minutes from this store, the day shift employees are always a pleasure. Very friendly always greet you with a smile. Now the cashier this evening is very RUDE!! LIKE SHE IS BEING BOTHERED BY THE CUSTOMERS NEEDING TO PAY. SHE WOULDN'T EVEN TELL us our total you had to look at the register.. no thank you have a great evening. Nothing! after I personally said to her THANK YOU, HAVE A GREAT EVENING AN WEEKEND, not a single word out of her mouth nor would she even look at you! It was 3 of us in line and she was EXTREMELY RUDE TO ALL! I will remember to bypass this store if it's evening. No sense in being so nasty with your customers. Without them she wouldn't have a job.. she needs a serious ATTITUDE ADJUSTMENT
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October 2021 by McKanze Shantell
nobody is rude. I been stoping here over a year and I still go there so 4stars. Regular gas station.
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October 2021 by Katheryne Darrah
Come here at least once a week on average. Tonight, when I stopped in, I didn't tell the cashier, Pink, that I wanted a hot pizza at the start and she acted like it was the greatest inconvenience to make me one.
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September 2021 by Tony Chamberlain
Good customer service
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July 2021 by Andualem Kusa
Very good, and friendly customer service. Keep up the good work
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July 2021 by Juanita Harper
Friendly staff