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December 2023 by Sonya Holland
Chakira, a Member Service Representative at the Mercury Branch, provided exceptional customer service . She was pleasant, courteous and sincere. Chakira completed my requested transactions with ease and professionalism. I would definitely recommend 1st Advantage to others.
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October 2023 by Coretta Rodriguez
A. Townsend is always a pleasure to work with. Extremely kind and patient!
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October 2023 by Mable G Young
Chakira was very helpful and used all of her resources & every effort to be sure my every need was met today
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September 2023 by Lori Kuhn
Always friendly and helpful with any issues. Had fraud on debit card twice. Excellent help on taking care of issue.
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August 2023 by Will Thornton
Dajanay and the staff at first advantage are always courteous and easy to talk to, very pleasant experience every time I come by.
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August 2023 by Wanda Green
I needed assistance and Chakira H. Which was fairly new and in training gave me outstanding service and attention. Thank you and keep up the great customer service!!!
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August 2023 by Pamela Walker
Essence was very patient and answered all of our question. This was a very special (1st time ) experience for my client.
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August 2023 by Connie Marie
Chakira, our banker, was amazing. She was personable, friendly, fast, accurate and didn’t hesitate with knowledge anytime we asked a question.
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July 2023 by Kelvin Anderson
I had the opportunity of going through the loan process for a new vehicle. The process was made smooth, clear, and concise, as well as done in a timely manner, with the assistance of a very professional loan officer. The details of the process were explained to allow me to make good decisions that contributed to a happy outcome for both sides.
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July 2023 by Terrie Moody
Ms.Duncan answered all of our questions and she went above and beyond the call of duty to help satisfy our needs. She is very knowledgeable and understands the the position she holds and takes it very serious. I highly recommend her for the position she holds. I wish her the best in her future endeavors with 1st Advantage FCU.
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June 2023 by Sharon Goodin, Realtor
Ana...slow, unaware of requirements to open new business accountTried to force me to get EIN, cost $250When she asked mgr, unnecessary as I had already told her. Took much too long.
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June 2023 by Paul Stroble
Gwenn P.Sydney B.Ashley T.Miss Adrienne D.Ana L.Essence SJackie F.These individuals are top notch!Paul StrobleCOOCSTE INC.
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May 2023 by Joe Clark
Adriene Duncan has been an outstanding help with any and all things that I need. I am truly gratful for her assistance.
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May 2023 by vincent jefferson
The tillers polite but no name tag she's very knowledgeable and appears to be experienced thanks for the help. Not very happy with paying the following fee to cash a check here though
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May 2023 by Nola Carey
I’ve been with 1st Advantage Bank more than 30 years. This is the first time in a long time that I went inside to do any banking. Sydney was polite and helpful.
