-
March 2024 by K AP
We are so thankful for the Paul Davis staff that did our mitigation for water damage. They made this experience as good as could be. The moment they took over… the work was done with care in every aspect. They truly care about the customer and have much integrity! We highly recommend!!
-
March 2024 by C. R. Suddith
We had a sewer back-up in my elderly mother’s basement and their response was great. They made the restoration as seamless as possible. I have even referred them to my employer today.
-
March 2024 by Molly Tinsman
Team members were courteous and professional. I was well cared for as a customer and would call them again anytime.
-
March 2024 by J C
Paul Davis was recommended by our ERIE insurance adjuster. Great service with a professionally detailed repair process. They started and finished the project promptly and as promised. With my busy work schedule Neil from Davis was very accommodating. Thanks Neil for a great service.
-
March 2024 by Tim
Great guys. Kept me up to date on the mitigation. Insurance is dragging their feet but know these guys can be counted on. Thank you.
-
March 2024 by Kathy
Service from Paul Davis Restorations was beyond belief extraordinary! From Alex and Henry’s arrival on a cold night to get 3 feet of water out of our basement through complete emptying of the basement and examination of all items removed, their employees went the extra mile to ensure a safe, successful job. Their patience as we went through items one by one was outstanding. Josh kept us moving at a great pace, and Henry and Alex were right there. Each made a stressful time and task easier and were incredibly gracious and courteous as they worked.
-
March 2024 by TANYA COFFMAN
I would like to send a kudos to Neil Landes, Project Manager at Paul Davis in the Harrisonburg, Virginia area. I had a water issue in my basement two weeks ago. I contacted Paul Davis who connected me to Neil. He immediately went to work in dispatching someone to my house to look at the issue. Each step of the way he stayed in contact to help me through the process: what needed to be done at my home, insurance, etcetera. He also shared other services that could be provided which were valuable information for me.He was professional yet personable as well. He made me feel at ease especially when something like this has never happened to me before! Neil has gone above and beyond expectations of customer service and communication and unfortunately that seems to be lacking anymore with many companies; however, he proved there are companies such as yours who truly care. I will be absolutely certain to share my great experience with others who may need assistance such as this. He is a very valuable asset to your company!
-
March 2024 by Kesha H.
Where do I start! Alex and Josh with Paul Davis, were on my mitigation job within 2 hours! They were phenomenal to work with and communicated with me every step of the way, keeping me informed of all things. Two very kind gentlemen, who you can tell takes pride in what they do and ensuring the client is heard and satisfied! Everyone at Paul Davis has been wonderful to work with…Neil, Project Mgr., Brian, Sr. Project Mgr., Steve, assessed & took inventory of my personal items, Henry & team, managed the packing & loading of my personal items, Jason, who contracts with them for plumbing, etc. services. I would highly recommend them any day of the week!
-
March 2024 by Verity Caron
Communication was clear the whole way through and the work was fast and good. When I had concerns about whether insurance had overlooked something, they took special effort to double-check it and explain what I needed to know in a way that was clear and not patronizing. The work looks clean and new. The photo is not gonna do it much justice. I can't take good pictures to save my life.
-
February 2024 by Adrian Greber
Alex setup our appointment. On the visit he completed the overall assessment with pictures. Alex, Richard and Dan setup the equipment that was needed to complete the dry out. The team was quick and very neat in there work. All the team members were helpful and answered all our questions guiding us in the process.
-
February 2024 by Carlton Acklin
I am impressed with the thoroughness of the work done on the roof of our office and our home. I also appreciate the work being done in our office. Mrs. Vinnie E. Acklin
-
February 2024 by Maria Castro
Wonderful service! Alex was great, they all did a great job and very easy to work with! ??
-
February 2024 by Cory H
I cant say enough good things about the water mitigation team with Paul Davis. They were at my house about 2 hrs after I called my insurance to help take care of water damage in my basement. Not to mention, the weather was absolutely terrible. I worked with Dan, Steve and Alex. All three were very proffesional, polite and a pleasure to work with. Alex answered all my questions and doubled checked every spot I asked him to look at for lingering moisture. Looking forward to working with Paul Davis' reconstruction team.
-
February 2024 by Trista Perrero
Great service with fast response time. Alex, Dan, Henry, Amy, and Wendy, did a great job cleaning out and drying out the area.
-
February 2024 by Ellen Karren
Richard came out after midnight on his own and took care of our basement flood. We had about 2 inches of water, and after vacuuming out water for 4 hours, I realized we needed professional help. Response time was about 2 hours, and he worked carefully (and quietly) through the night. By morning, all air blowers and dehumidifiers had been placed, all carpets were up and blowing, and he moved several pieces of heavy furniture on his own. He preserved our carpet, then had it cleaned for us too. 3 days later and we saved the carpets, all wood is dry, and we had no personal items damaged. Because of their quick work, we had the best possible outcome for a bad situation not covered by insurance. Grateful for their good work! (I’ll add, he was professional, thorough, and very quick to communicate on when he was coming by).