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August 2024 by imagesfrom Oz
One day, I walked into and was immediately treated with a warm and friendly woman who personally drove to our home with the correct key the mail carrier did not provide to open the big box to get our mail.
Today, the same key issue occurred. This time I called the direct number to the Post Office on their website.
A woman answered with a resentfully toned, “How can I help you?” I asked is this the Post Office? She repeated herself. So did I. She scoffed with, “Well, that is the number you’re calling (repeat…) I told her we need a key that fits the box for our mail. “Address?”. (given)“The carrier left for the day so you’ll have to wait until tomorrow”. I could hear her smirking in her sing-song retort. Who hired this idiot?
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August 2024 by Billie Douglas
Too bad the post office does not read these reviews! We haven't had good postal service on the New Kent rural route in years and the employees don't care! Recently, the carrier did not even pick up my mail and my flag was up! Really?
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June 2024 by Judy Thomas
Woman who was working counter on may 21 2024 at 3 o'clock has very bad attitude if she was my employee she would have been fired a long time ago time to clean house she needs a floor sweeping job by her self somewhere
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June 2024 by K Davis
This is the 4th post office I have been to trying to find the express mail envelopes so I can mail some things out and once again they are locked up. What's up with that? Geez I should just start using UPS.
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March 2023 by Suzanne Doolittle
Horrible!!! I understand that other delivery services are NOT supposed to leave packages in your mailbox but USPS should not throw them into the street or STEAL them! I had both happen on multiple occasions by the USPS and thank goodness the package were from Chewy and they have the BEST customer service and have always offered replacements! AND the LAZY A$$ USPS driver cannot seem to turn her steering wheel to turn to she cuts and drives right through the front of my property! She has knock over my flag and left ruts on MANY occasions!!! Done with them!!! They are horrible, the do not come remotely close to the level of customer service offered by the Quinton USPS. Even packages dropped of to them have a 24 hour delay...why?!?
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February 2023 by Daisy Dawn
Grand Opening of new location.. kinda strange design on inside with large area for your PO Box and small area to mail items out but everything new is hard to get used to.. not sure why everyone gives this place a hard time.. never usually a line and staff is friendly with me
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December 2022 by John M
Delivered my package to the wrong location even though the address from the manufacturer was correct. The US would be much better off if they shut down USPS and let UPS and Fedex do what they do best. No business should use USPS even though they are government subsidized so sometimes cheaper.
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May 2020 by Purcell Piggott
Every time i visit i experienced great customer service. The young lady at the front was very helpful to me.
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February 2020 by Casey Goldsby
This post office always puts “address unavailable “ when I order a large item. Conveniently for them they are just too lazy to deliver it. Horrible customer service and if I could I would never use them again.
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January 2019 by Jeffrey smith
I was at this post office during posted operating hours and there was no one at the counter after 5 min I tried asking the employee sorting the mail if I could get help. This person made eye contact with me then pretended I was not there. I waited 5 more minutes then left. This whole time there was another person waiting who had been there before I got there. I hope someone finally helped her.
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January 2019 by Patrick Fleming
My wife just received a state certificate for her job in the mail. The large Manila envelope was bent in 3 places, to include right over the “DO NOT BEND†stamp.
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July 2018 by Ray Burton
Carrier stopped at the box and never looked up to see the flag indicating mail in the box to go out. When the truck was chased down to give the carrier the letter that's when the rudeness and her belligerent attitude started.
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January 2018 by Ashley Johnson
WHERE IS MY MAIL . ! I CANT GET A HOLD OF THEM HAVENT RECIEVED ANY MAIL IN THE LAST WEEK NOR HAVE THEY PICKED UP MY MAIL! I RUN A BUSSINESS AND NEED THESE BOXES PICKED UP!
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November 2017 by Nichole Pace
Iï¸ haven't had any bad experiences lately in the post office. However, the delivery of the mail really sucks. On more than one occasion they have not delivered the mail to my house.
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September 2017 by Dr. Hill
Horrible customer service!! They need to do better.
