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August 2023 by Tyree Farrar
The trailer was ready when I arrived at the store. The check-in process was easy and fast. The gentleman working the counter came out and help with the trailer. He was nice and polite. The drop off process went smooth and also was easy. I went inside, the gentleman was polite and nice. He checked me in, came out with the jack stand to help with discounting the trailer. The entire process only took a few minutes each time, A+ experience.
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July 2023 by Ty Cunningham
Very Professional
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June 2023 by W R Blandford
Had a problem with the website and thought I’d lost an earlier reservation (no conf email rec’d) so made another. The day of the rental the store called me as they had two reservations in their system under my name. Feeling it was odd, they called me to verify and cancelled one at no charge. Not all UHaul locations do that. Vehicle was fine but, even more important, their customer service was great!
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August 2022 by Nicole Boughan
Read the reviews as I had the same experience where I was 40 minutes late for my 12pm reservation and he cancelled it and charged $50. Told me he can't do refunds and to call uhaul which had a 25 minute wait. So I opted for call back and that took over an hour. Had to pay an additional $50 to take the truck and his story was this uhaul automatically does it, but they do not. He then said it's charged when we don't answer his call or pick up at exact time because he has a reservation after our time of 4pm yet he booked me u til 6:45 pm. He also would not let me finish a sentence. This was my 3rd rental and will never be back again. Poor business practice and rude
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May 2022 by Lyv Garden
In and out!
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October 2021 by Robert Lay
Called to ck on availability. The guy said I have to do everything on the website. When I went there it said 137.00 for the truck everyone else website said 29.00 he said call uhaul if u got any question. Would not recommend this location to anyone that’s got a brain.
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March 2021 by Tonya Adiches
Service was fast and staff are friendly and knowledgeable. The truck and bill were as expected. Will definitely use this location again!
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November 2020 by Angelo Cortese
Absolutely not recommended. They charged me twice and when I called they hanged up on me! They couldn't care less about you. Terrible service.
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September 2019 by Jeff Galang
Beware of this location. I arrived for my truck pickup 1 hour late and he has cancelled my reservation and charged my credit card $50. I tell him I still need the truck and to deduct the $50 from my reservation and he says OK. When he finally prints out the contract, not only did he not deduct the $50 but he also added the SafeMove addition at $28 without my consent.
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April 2019 by Pat Yawn
This location is the worst of the worst. I turned in my dolly in i took forever to get in checked in because the guy does not know how to do u haul. I also turned in a trailer when i did that the lady working didn't know her u haul job either. I checked it in myself. When i took the 26 ft truck back he charged me for extra miles which happened when i had to go to different location to get the truck, he also charged me for gas when the tank was sitting on 1/2 where it needed to be. He spoke with his AFM in a foreign language so I could not understand what they was saying. I told him to speak English if he was going to talk about me and my return. He expected me to bag the blankets(they were folded his job to bag) I had taken a picture of mileage and gas when i got to this location. They charged my card without telling me they was charging me. I called u haul and i told them all the issues i have had with this location. I got all my money back plus $50.00. I would go out of my way before i ever use this location.
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April 2019 by Clay Wiley
****Beware
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April 2019 by Heather Seldon
I would go out of my way to a different u haul location. These people are the worst to deal with and shady.
