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November 2023 by C R.
Moseley VA Either under staffed or poorly managed. In either case this location has a problem. They have been struggling for many months. The text program sends estimated time for prescriptions pick up that they can't meet even 4 hours later. They may not have what you need in stock but you won't know that until you get there to pick it up then wait until they actually figure it out. Please don't judge the store itself by the pharmacy. Get your things at the store but do yourself a favor and get your rx somewhere else.
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October 2023 by Scott R.
The CVS in Moseley is the absolute worst. No other words can describe this shitshow. Absolute garbage.
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October 2023 by Valerie S.
Prescriptions are never ready on time. Always a 20minute hold when calling the pharmacy.
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October 2023 by Kat D.
Can't get my medicine filled when it is time. People in the pharmacy is always very rude, they never say hello or goodbye. Just flat out makes you feel like you're bothering them. I use to get my flu shots every year from them but I don't trust them anymore. Can't believe the owners are okay with the way their customers are treated. And NO I wouldn't recommend this store anymore to anyone. Because I can't trust them so why would I send anyone else up there?
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October 2023 by Rocheal Y.
Every time I HAVE to call the pharmacy no one picks up in a timely manner!! Have to wait on hold for at least 20 minutes or more it is absolutely ridiculous! Then when you finally get to talk to someone they are rude as hell!!! I HATE dealing with CVS!!!!!!
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July 2023 by Robby J.
This pharmacy has a problem, you can't get your prescriptions from. They refuse to man the counter with staff. I personally watched 3 people walk out in disgust because no one would deal with customers. To be clear there were 4 or 5 people behind the counter.
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September 2020 by Bob Spires
We have had bad experiences with the Moseley CVS. The pharmacy closes at random times and the staff regularly gives out the wrong times. We have been up to the pharmacy to pick up a prescription and it was closed 1-2 hours before staff told us on the phone they would close. Multiple times the staff said ‘we are just a little country store’ when we asked why they were giving out the wrong information to customers. We are moving our prescriptions and business to another CVS and seriously thinking about moving to Walgreen for all our needs. This pandemic is not a great time to run off customers so train your staff effectively or expect to go the way of other businesses closing.
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July 2020 by LaCora H.
Well stocked including hand sanitizers and toilet paper. A variety of makeup items caught my eye as I entered. I found a face wash and moisturizer with SPF on sale. I also needed a greeting card and found a nice selection to choose from.
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November 2018 by Jason A.
The pharmacy team here is phenomenal. They are extremely helpful. We have even had the pharmacist call us a couple days after filling an antibiotic for one of our kids to check and see if she was telling better. I always feel like a valued customer when I come to this team.
