“Excellent customer service. Good work for a fair price. Nothing is cheap these days so it’s nice to find a company that notifies me of things I might look towards having worked on in the future without pushing it on me now. More so, not telling me things are wrong that aren’t only to boost sales. They were always friendly to talk too and kept me posted as to the progress of work being done.
Being my first experience with them, I will certainly look to them in the future for my auto repair needs. Thanks you guys…”
“With my car repair the beginning was a little rocky but once my car made it to the shop. Destiny was great with helping me feel confident in my repair. Wesley was great at keeping me updated with my repairs and letting my know the process although he was stern with some of his answers and tone he keep things on track. But picking my car up was the best part not only did I get my car back 2 weeks earlier (with parts still on order) but I got the opportunity of meeting the General Manger Logan ! And he was amazing he spoke to me with such a kind manner and we even share a laugh or two. Once he notice glass in my car he offered himself to come and pick it up from my job to get everything finished up for me. He was like the cherry on top of a banana spilt!”
“Amir in sales - 5 stars
Fran in finance - 5 stars
Austin in service - 5 stars.
Walley - 5 stars
The A team, the dream team. A million thank yous to this dealership. Being gracious and gentle with me and my mom as we asked a million questions rebounding from a terrible experience with another unsaid dealership. Haley Toyota handled us with care compassion and helped me get my dream car ? Words cannot express our extreme gratitude. ”
“I was told I needed a battery by another supplier. I came to Autozone to compare prices. I worked with Clayton who offered excellent customer service. In addition to changing my batteries in my car remotes, and teaching me how to replace my air filter, he re-tested my current battery to see if I needed a new one. We found out it tested good and that a new one wasn’t necessary. After discussing my options, I decided to return the new battery and keep the old. I appreciate his honesty and the knowledge he shared with me. You’ve got a good one in Clayton!”
7:30AM - 5:30PM
14760 Hull St Rd, Chesterfield“I would like to say that Caliber Collision at 14760 Hull Street Rd, Chesterfield, Va 23832 was awesome to work with for the repairs to my car that was Tboned by a large buck deer. The whole side of my car was damaged. I was impressed how they kept me in the loop with every stage my car was going thru. The first door that came in did not fit well with gaps all the way around the door. They let me know what had happened and that they were ordering another for my car. I feel they were really looking out for me and my car and wanted, as I did, to have my car returned to the new condition it was before the accident. I would definitely refer anyone to Caliber Collision for their repairs. I was never left out of the loop at any time with the repairs to my car. All of the Staff were very professional and respectful to me in a time I needed someone to care. Always a smile when I went in, backed of with, how may I help you!! Thank you Caliber Collision!!”
“We just moved from Oregon few months ago and our x7 had arrived two days before moving.
Although we live in NOVA, we preferred Midlothian BMW as everyone there is very helpful and understanding!”
7:30AM - 8PM
11523 Midlothian Tpke, North Chesterfield“Nice store very clean experience was great, excellent service the employee helped so much very informative too! His name was David looking forward to going there whenever I need anything auto parts etc.”
7:30AM - 5:30PM
736 Grove Rd, Midlothian“The team at the Grove Rd. Caliber are amazing. My service advisor Wendy was there for me with updates and to provide the best experience possible... considering the situation with my car being damaged. The work looked amazing as well as the paint, so a big thank you to the body technician and painter as my car looks brand new! It was also very clean up on receiving it back, so thanks to the detailer as well! I did get to speak to the manager (Mr. Castle) and he was a pleasure to deal with also. Bottom line is that everyone was great and provided a great experience in an otherwise not so great incident. Thank you Grove Rd. Caliber!! I have a go-to shop from here on!”
8AM - 5PM
12650 Oaklake Crest Way, Midlothian“Kevin and his team have been around along time and have always takin care of Business. Best trailer repair and fabrication in the area not to mention they sell and install the best BOSS snowplows around. I’ve been a customer of his for almost 20 years and counting.”
“I took my Soul in for a scheduled service. I was surprised with the quick service and the work done. The waiting room was clean and comfortable. The only problem I had was no water.”
“This is the third car my family has bought from Whitten Brothers - RVA. ALL THREE CARS WERE REALLY GOOD CARS. The salespersons were good. The managers were genuine and made deals we were pleased with. My family was most impressed by the Finance Person. Mr.Charles Brown. It was a coincidence that we dealt with this person 2 out of the three times. He made it easy. He answered all our questions and made the whole process understandable. It felt like he was looking out for us. Thank you Whitten Brothers.”
“I want to say how impressed I am with Dee at the AutoZone store at 15930 Hull Street Rd. He went above and beyond to help me with my truck. My truck was not starting, he tested the battery and determined it was bad. He then helped us in the store purchase a battery, take the old one out and put the new one in. The truck still did not start but he didn't give up on us. It was the starter going bad. We worked together to get it started so at least I wouldn't have to get it towed. Thank you, Dee, for not just being an employee but being someone who helps others in their time of need. Thats is what it is all about!”
7:30AM - 9PM
3601 Hendricks Rd, Midlothian“UPDATE: 7/3/2023: Walked in and was immediately greeted by a gentleman behind the counter named Dalton. He asked if he could help me and I said yes. I told him the make/model of car and ask for wiper blades for front. I told him the brand I wanted and he recommended the intermediate level. As a veteran, he looked at my ID and posted it in the system permanently so the next time I make a purchase there I will automatically get the 10% discount. He then asked if I would like him to install them and I said yes. He noticed one of the packages had been open and said no, he wanted to get another to ensure it had never been used. He had them only in just a couple minutes. Love this O’Reilly’s! Have always received great customer service. Big shout out to Dalton for his help! Thank you!2022:Kindly greeted by a young man whose name was Jordan. He helped me with my purchase and was patient with me as I gave him several phone numbers to look up my account. Very pleasant and called me ma’am. Great customer service!!”
8AM - 5PM
2437 New Dorset Terrace, Powhatan“I just picked up my Camaro, Shores Collision did a touch up paint and buff out for some normal wear and tear. They did a superb job, my 2018 looks brand new. Without breaking the bank, all the little chips and scrapes are gone! It was super easy to schedule too, and everyone, especially Dustin, are friendly and welcoming! I highly recommend!”
“Came in for a first time visit this week and had such a wonderful experience. Sarah in parts/service was so friendly, accommodating and helpful. I look forward to doing more regular business here!”
“If you have a dent or a scratch or really bad problem with your car you can't find a better place to take it than Alvis. Alvis has always treated me right through many years and cars.And the owner Amy Alvis is one of the kindest and most thoughtful people you will ever run into. Trust me you will not be disappointed”
“Family owned business with a knowledgeable staff. Always a kind and great communicators. I wish they didn’t see my truck so much but life happens and they are there to help.”
7AM - 7PM
10601 Midlothian Tpke, Richmond“I have purchased a used Honda Civic years ago, a new 2018 Escape and just this weekend, a 2023 Explorer. They also maintain my 2011 Explorer. I have had mainly good experiences in both Sales and Service. The Explorer I just bought, the Salesman Xaiver, talked me into a new 23 vs. a new 24 for a better interest rate, I really appreciate that. Made a huge difference in payments. The issue I had was they had a call out in Financial, so I spent hours, with my wife, waiting to finish the transaction. The Sales Manager did call to apologize and offered a tank of gas or a couple hats or t-shirts. Service I usually use Stephen if I can, he's pretty good at taking care of me. And my vehicles.”
“My check engine light came on so I went to Advanced Auto to see if they could do a diagnostic check. They did and it was free. They looked up the part I needed and ordered it for me. I was able to pick up the part in 24 hours. Great service, Good people.”
“Friendly, efficient and very competent staff. Highly recommend Abdul (sales). He is very knowledgeable on Ram trucks, very helpful and takes ample time to make sure you are well informed about the vehicle purchase.”
7:30AM - 9PM
1870 Stavemill Crossing Ln, Powhatan“Today 11-14-2023 I can 2 other auto places to see if they could change my head light in my truck they said no!! So I called Auto Zone and a young man answered and told they would do that for me, when I get there 2 young men came out there and changed it for me . I want to thank them for helping me out. Thanks, Stephanie”
“Not going to tell you what to buy or what not to buy but I am ASE certified in Coolant and oil recycling. The "recycled" anti freeze here is filtered with an old sock in the bottom of a rusty steel drum. The only thing recycled about it is when you put it in your car. Chesterfield auto parts is a wonderful place to get parts. That's about it. Don't bother walking in there with a story either because they canned the only guy that actually enjoyed talking to the customers. A bad employee isn't always a corrupt employee. Sometimes just being a jerk is what makes you a bad apple. And Chesterfield auto parts has an orchard of them. They will have this review removed most likely. But in reality if you stop buying antifreeze that would cause major issues because they have enough problems allocating the antifreeze every year as it is. The stuff is great if you're trying to test a radiator though. The antifreeze has its purpose but IT IS NOT "recycled" as they claim it to be. I went to school for that stuff I would know. Also if you were looking to make a documentary on OSHA violation's this place is an absolute gold mine for ya. The pictures and videos I have alone are violation worthy. There is also an employee at the Southside location that speaks EXTREMELY POORLY of I would say about 95% of the clientele as soon as they leave the sales floor. Will even go back on camera and show multiple employees and proceed to slander the people they are doing business with. Yes, this a person of authority. Still. A wonderful place to purchase used auto parts. 10/10”
“You usually can find what you need. Staff can be helpful, though you might have to wait in line. Staff will also help with some services, such as battery testing and windshield wipers installation. Packaging can use an abundance of plastic.”
“This is the main hub for NAPA in the Richmond VA area . This is a one stop shop for all your automotive needs whether it is body work , or engine This Napa location has it all”
“As you can see I’m particular about my vehicles and like to keep them clean and cared forThe thought of anyone other than myself touching and working on my cars makes me wreck. But mincz is the exception, always feel my cars will be in good hands with Jason and his guys.I’ve had many experiences with tires shops over the years, mostly bad. These guys are the best around. Good work, clean work, fairly priced, and quick turn around.If you need work done with a smile, speak to Jason at the front.”
7:30AM - 9PM
2117 Anderson Hwy, Powhatan“2 years ago advance Auto lost my business when they would not change my battery because there is a bracket in my Tahoe that must be removed to install the new battery. The O'Reilly's in Chesterfield gladly sold me a battery and installed it. I went to this Powhatan location today because the battery is not holding a charge and they gladly replaced it under warranty. Same great service here, and I'm a loyal O'Reilly's customer now!”
“We have to say thanks to Safford Brown’s team in Richmond, especially to Kevin , his loan wizard and Quincy the family guy haha. They took care of us and blessed us with a steal on the 2021 Jeep Compass 80th anniversary edition. The mileage was good, it used to be
a rental so you know the cares were A grade. The leather inside is top tier , the whip got some power in it and ride smooth. And wait we are not finished, the rate was OMG ! ! !
Thank you all again from Sergio, Ana & JJ. God Bless !!!”
“Christian was absolutely amazing and provided the best customer service for my husband and I. We will continue to shop here because of him. He was very knowledgeable!”
“I went in for an estimate for getting my hood replaced. Not only did they provide excellent service, they were able to explain why the work that was needed to be done was necessary and gave me references for where to find the best parts at the most reasonable prices!!”
“I took my 2012 Shelby GT500 in to get a large scratch on the front right bumper buffed and blended with a coat of paint after some road debris hit me. PJ and his men did a stellar job with the repair and in very timely fashion. They are all very friendly and forthcoming as well and don't sugar coat things. Highly recommend Woodlake Collision Center to anyone!Services: Painting”