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“This is a nice Navy Fed branch, it’s my experience that the employees are more pleasant here than at other branches nearby, and it’s a more calm vibe in general.”
“I had the pleasure of working with Celeste Riley and Elizabeth Maryam at my bank, and I must say they both exceeded my expectations. Their dedications and willingness to go above and beyond to assist me were truly remarkable. They were not only professional, but also displayed exceptional customer service. I appreciate their commitment and the outstanding support they provided. They are a valuable asset to the bank, and I highly recommend their services to anyone seeking assistance.”
“The whole team at the Lake Ridge location is fantastic. Top notch service and hospitality. Whoever says the opposite, they’re just having a bad day. A special shout out to Jayson for always going an extra mile with his service. This man deserves a promotion. Love this branch. 100% recommend it”
“Excellent customer service, highly recommend this location. Everyone was friendly and Dana who helped us make checking and savings account was very knowledgeable and respectful. Everything was done under 20 - 30 minutes.”
“The bank teller that helped me was Tracy. He was very polite and swift with my requests. I really appreciated his service. Sometimes the tellers aren’t the nicest but in this case he was great!”
“Navy Federal Bank in Manassas is truly outstanding. The exceptional service provided by their team creates a pleasant banking experience. The staff is not only professional but also genuinely caring, making every visit enjoyable. They are always ready to assist with any banking needs, from simple transactions to more complex financial advice. The welcoming atmosphere and personalized service set Navy Federal Bank apart. It's no wonder customers like me love banking here. The combination of friendly, tearful people and top-notch service makes Navy Federal Bank in Manassas the ideal place for all your banking needs.”
“My wife and I had questions and needed ATM service overseas. Stopped in to this branch which had great service and were very knowledgeable. Would recommend this branch.”
“Very helpful and friendly staff! T was so sweet, I came in with my 1.5 year old daughter so it can be difficult to entertain a toddler while doing errands. She gave her a piece of paper and pen and drew with her while I was figuring out everything on my phone for online banking! Thank you so much for making this experience pleasant!”
“Finally an organization that could give other businesses a few tips on customer service. This organization looks out the the interests of their members. They got their act together in an era well customer service can not be found. I highly recommend PenFed Credit Union.”
“Today was my first time going to Apple credit union to open an account and Allie Tobar made my experience great. She helped me open two accounts, was very nice and knowledgeable! Recommending Apple to my family/friend because of my pleasant experience with Allie.”
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“This is a nice Navy Fed branch, it’s my experience that the employees are more pleasant here than at other branches nearby, and it’s a more calm vibe in general.”