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January 2024 by Jim Palermo
We had an incredibly positive experience working with Casey and Phyllis. Casey was diligent in looking for a lake home for us. She knew our price range and our desired features. She would even go to a home and send videos and pictures to see if we would be interested enough to make the trip to the area. She and Phyllis arranged all inspections, repair work and the closing. We would highly recommend them and will definitely use them again if we have a need.
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November 2023 by Nilene Mosher
When preparing to list our home, we wanted realtors with a proven success record at SML and we knew that was Phyllis and Casey! They had sold homes for several of our friends, and we knew that they were very knowledgeable about the lake. Casey took amazing pictures to showcase our home! They provided us with many comps and helped us to list our home at the best price. Our house sold the first day and they helped us to evaluate the offers, as well as providing support throughout the process. We highly recommend Phyllis and Casey Johnson for your real estate needs!
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October 2023 by Nicholas Minyard
Recently worked with both Casey and Phyllis on buying my first house, and they went above and beyond to make sure every little thing was taken care of, even after the closing date. They were both incredibly patient, working with me for 2 years to find the perfect house for me. I could not recommend anyone more, and you would be doing yourself a disservice working with anyone else. If I could rate more stars, I would in a heartbeat.
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October 2023 by Kendall McDowell
Both Casey and Phyllis are phenomenal realtors and very great to work with! I just bought my first house and not only were they patient with me but they always had my back. I was really scared of the home buying process because it was so unfamiliar to me and I was worried about being pressured to buy but I am so thankful that I found Casey and Phyllis because they made everything nice and simple. They helped me find good contractors and other services I needed which was extremely helpful because again, as a first time home buyer it was all so daunting. I truly cannot recommend them enough and cannot thank them enough for helping me on this big milestone in my life!
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August 2023 by Claude Thompson
Phyllis and Casey Johnson are the best realtors at SML. They are very knowledgeable of the area and the lake with a deep understanding of the real estate business. We have enjoyed working with both Phyllis and Casey in our two real estate transactions at SML. We would highly recommend both of them and would use them again in the future.
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August 2023 by Ann K
We have owned numerous homes and one other Lot in several states, worked with many Realtors but Phyllis and Casey top them all! Excellent service, and never phony.
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February 2023 by Mary Tysinger
Phyllis and Casey are an amazing team! We relocated to SML and they were extremely knowledgeable, helpful and dedicated in finding our perfect home!
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February 2023 by Sheldon Helfrich
Casey and Phyllis are amazing!! They were able to walk us through the process of getting our first home despite the many hurdles we had against us.Casey answered our calls all hours of the day and night. They both worked around our three hour distance and my job which requires spur of the minute storm calls. All this against not so trustworthy sellers, they had the odds stacked against them. In the end both Casey and Phyllis put in the hours and worked very hard for my family to get us in our first home. Thank you!
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February 2023 by Janet COLLINS
When we selected Phyllis Johnson and her daughter Casey Johnson as our representative in our real estate transactions, we got what’s called a “twofor”. Phyllis and Casey have been completely thorough from our initial inquiry until we signed on the dotted line and beyond. They work as a team, together and independently, always available to answer any questions helping clients through the maze of real estate. Calls to Casey or Phyllis were answered or returned promptly. These Franklin County, Virginia natives have guided and stood by us through the sale of our home of 28 years and the search, negotiation and ultimate purchase of a maintenance free villa. Their local knowledge of the process and support options like storage, movers, title company and other contractors made our move stress free. The advice and support we have received have been invaluable.
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February 2023 by Kathy Petroski
Phyllis and Casey are professional and sincere business women. They are quick to respond to a nquiries and are always there when you need them, our experience with them could not have been an better!
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February 2023 by Laura Lauster
These two are a fantastic team in terms of personality, know-how and determination which my fiance and I greatly appreciated during our home-buying process in the fall of 2019. Despite all the speed bumps that came along they were knowledgeable on what could or couldn't be done to fix those issues (specifically concerning some complications we ran into with how our now property and home is deeded, etc) and were with us every step of the way, even when we had to switch mortgage companies (again, one of the many complications).The long and short for Casey and Phyllis is that these two have the brains and the stones to make sure they can help you navigate every nook and cranny of your home-buying experience. Not that I want to do it all again anytime soon but I hope when that time comes again that I need a great, personable realtor I know who I'm calling on.
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February 2023 by Nicole Grisetti
Phyllis and Casey have assisted me with two house sales and a house purchase. They are patient and professional. I really felt confident in their knowledge and really have trust in them. I'm living comfortably in my perfect for me home. I can't recommend them enough. They really care about their clients and go above and beyond to make a difference.
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February 2023 by Hannah Dudley
Phyllis and Casey helped me find the perfect house that was fit just for me. So quick and painless! They are truly a delight to work with! My first time purchasing a house and they helped me all the way through making it such an exciting moment for me. They are the best!
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February 2023 by Stan Gain
Phyllis was a absolute 10 when she was my buying agent 6 years ago, and she is still hands down the best in the business.Her professional and dedicated approach shouts confidence, and she is constantly just a phone call away.She brings that "no bridge to far" attitude that nothing will get in the way of success and you can tell upon meeting her that is sincere in wanting what is best for her customers.I would never buy or sell in the SML area without using Phyllis as my agent.
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February 2023 by Renee Prillaman
Phyllis Johnson is one of those rare people who views her work through a lens of service and care. She saw us through some of the most challenging house sales of our lives as we helped elder members of our family move from their homes into care. She understands the emotionality of these sales and the transitions we were experiencing. I will never forget the patient and loving way Phyllis answered my 90 year old mom's questions. Additionally, Phyllis is savvy, responsive and just plain knows her stuff. She listens deeply and provides information for every question no matter how small. Having served the SML community for so long, Phyllis has a strong network of resources which helped us in a number of ways. And Phyllis and Casey make a great team! Phyllis goes above and beyond and facilitated a number of needs we know she simply did because she thought it would help. I only wish that when the time comes to sell my home in NC, I could work with her. You just can't do better than Phyllis.
