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June 2024 by Gary Jackson
Tyler was very helpful.
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February 2024 by Miles Richardson
Had an issue with my phone and was extremely frustrated. Ethan was polite, cordial, and patient. I thought I was going to have to go higher up the chain to get my issue resolved and Ethan was able to help me right here at the lake. Day saved and problem resolved. Thanks Ethan.
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February 2024 by Monica
Ethan was excellent, friendly , patient, and very knowleageable
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January 2024 by Michele Clatterbuck
Stopped by this local Verizon store to activate a mobile hotspot. Customer service was great! No wait time and the Verizon sales person even saved me $20/month on my service!
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October 2023 by Noel Tucker
Jami and Nash did a wonderful job assisting me and troubleshooting my new mobile device.
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October 2023 by GERALD ALLEN
Very nice experience
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October 2023 by Kimberly Grimm
The worse customer service! I'll go to Ashland or all the way to Richmond before I'll go back there! They screwed up my account too many times!
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October 2023 by Sarah Goodson
Jami was so helpful and went above and beyond with her service.We had problems with transferring data with an old phone and she didn't give up until the issue was resolved.She clearly explained prices and made transitioning go smoothly. She was pleasant to work with and we highly recommend coming in for any phone needs.
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October 2023 by Sabra Zeigler
I do not visit the Mineral Verizon store often but when I’ve needed to Jami and her staff are always accommodating, knowledgeable, friendly and patient. I would recommend their services.My only recommendation or rather a suggestion to Verizon when upgrading is please have the hidden costs made more visible. Jami was accommodating and explained fee changes.
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October 2023 by Kortney Alexander
Wow! Jami and the team at Verizon saved us from a nightmare with another carrier. She was professional and thorough with plans, information, and protection. She was personable and made us feel comfortable during the transition. She set us realistic expectations for our plan and was able to exceed those with us. Thank you Lake Anna Wireless Zone Verizon! Mineral Virginia
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September 2023 by Carl Moellering
Jami and rest of the Verizon personal was great.
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September 2023 by Mason Cox
Tyler, Nash and Jami were such a pleasure and extremely helpful when I wanted to switch from my previous phone plan to another. I would truly recommend awe’re such a pleasure and extremely helpful when I wanted to switch from my previous phone plan to another. I would truly recommend the staff to take my business and help me along my process and the other week. Good job guys.
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September 2023 by Keli Rowsey
This is the best Verizon store by far! These ladies, Lianna Lebrun and Jamie Newton are nothing short of AMAZING!!! They were patient, kind, and so helpful! Every single time I come in there, I am greeted by such a warm welcome! I never feel rushed, as they always take their time to figure out a solution! They were troubleshooting trying to help me any way they could! They always go above and beyond to help the customers! This is why I will always support this store! Thank you for always taking care of our family! You all are the best! ❤️
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August 2023 by Samuel Hawley
Ethan was just outstanding, working with all of the staff at the Kentucky has beenwonderful.
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August 2023 by Misti A
Manager is very good at her job