-
February 2024 by No Park
2/29/2024 11:50 amTerrible customer service from Jamiliah.I feel like I've been discriminated against.
-
May 2023 by Dana Gould
Understaffed, long waits., But staff is friendly and competent.
-
April 2023 by Kacie Rind
Shout out to Jamiliah; she was very friendly and processed my transaction quickly
-
October 2021 by Alex
Maybe try having more than 2 tellers to run this whole bank!!?? SLOWWWWWWWWWWWWW
-
July 2021 by Rula Saba Sorenson
The worst customer service. Incredibly long wait times at the drive through. Bank elsewhere if you can.
-
March 2021 by Gary Lee
Gabriel, your conversation with me on 3/15 was inappropriate, confusing, and embarrassing.To whom it may concern, this branch should find a new manager.
-
March 2021 by Gary
Alison has trouble doing her job.
-
January 2021 by Jackie F.
I called the Wells Fargo in Midlothian and was told that they were too busy to execute a wire transfer. The associate said that I would have to deposit the necessary cash and then wire it on the WF app. I told her the amount of the wire transfer. I did as I was instructed-driving to the bank and going through the drive-through to deposit the cash. I sat in the bank parking lot and went through the process of setting up the wire. It was pending when I left. The money was taken out of my account but then later credited. Evidently, there is a daily limit. This was a time-sensitive transfer and it would have been helpful if she had let me know that the amount would exceed the online wire limit. I will be closing both of my accounts with them.
-
January 2021 by Kathy Rose
Tried setting up my online access with a customer service representative over the phone and got nowhere. Provided all the information they asked for and they still cannot help me with setting up online access with my account that I already have with Wells Fargo. The only help and advice they gave me was I needed to step into a branch to be helped. Extremely frustrating. Will no longer be banking with Wells Fargo
-
September 2020 by Jessica L.
Unbelievable on the wait un real to have 4 lanes open and yet still wait 35mins in line!!!!! Wow
-
August 2020 by Katherine Gabin
The manager has been very helpful in resolving a hacking of my credit card. Employees are always cheerful and helpful.
-
October 2019 by Sandy Owens
Very friendly and helpful staff!
-
September 2019 by Maiesha Hawkins
It was ok
-
December 2018 by Paige Przybylek
As if Wells Fargo didn’t have a bad reputation already I walked in while waiting on an elderly friend I have to take to the bank once a week and asked to use their bathroom and they said we don’t have a public restroom go next door?? I’m pregnant so rude
-
December 2018 by mayssa Salti
I really had a good experience with Timothy, and every one was so freindly and helpful.
