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October 2024 by Kristina Clarke
Helpful and knowledgeable pharmacy, well stocked and organized. No complaints except wishing the pharmacy was open later!
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April 2024 by Kathy Flouras
Why does this pharmacy exist? It takes at least two days to fill any prescription and today after waiting two days the script could not be dispensed because there was no pharmacist on the premises. Worthless!
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October 2023 by Brandie Fergus
Absolute worst pharmacy. It’s randomly closed and the wait times are very long.
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August 2023 by Neal B
Terrible store. The pharmacy is only open very limited hours and the store is chronically understaffed. Sadly, all Walgreens stores are terrible these days. They need to close at least half their stores and consolidate the staffs so that the remaining stores are full service and not part-time. The current level of service is just not acceptable.
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July 2023 by Emily Helft
I don’t know what the heck is going on with this pharmacy but they are constantly randomly closed. Either close the location or staff properly. It’s happened at least few times in the last two months, and those are just the days I’ve happened to go. A pharmacy is not a resource that can simply close randomly. People rely on medications and some can’t be transferred. If you want a reliable alternative, head to the Walgreens on Browns Way.
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June 2023 by Meghan McGehee
This is the absolute worst pharmacy I have ever had the displeasure of working with. I've been trying to get my son's medication for 10 DAYS. They are so unhelpful and do not care about you AT ALL. I will be moving myself, prescriptions, and all business elsewhere.
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May 2023 by Darrell W.
I'm giving this Walgreens 5 stars. It clean and well stocked. The staff has always been very helpful. With that being said... if you want to use the pharmacy I would recommend finding a different pharmacy. They can't keep pharmacist so it been temporarily closed often lately.
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May 2023 by Margaret M.
I have never had a problem with this Walgreens. Staff has always been very nice. Store is clean and convenient. Always find what I need. Wide choice of merchandise.I hope that the Pharmacy hours are expanded in the future. That would be very helpful.
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April 2023 by J H
The employees here are always so welcoming. The pharmacy can take a minute but everyone there are nice and understanding.
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March 2023 by Amy Carrington
The cashier that waited on me today was super friendly and funny. I wish all people worked with such a great attitude!
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October 2022 by Linda Saunders
After waiting for 15 minutes in line at the pharmacy (with just 2 customers in front of us and none behind us), we were told that we had to have an appointment for a simple flu shot. No one else was waiting at the pharmacy and my husband has a broken bone, which should have been obvious to the pharmacy staff by his sling, so we don't go out a lot. We happened to be on the way back from a doctor's appointment and stopped by the pharmacy. I think they should have made an exception or at least had a sign at the pharmacy counter or, better yet, on the front door, that vaccinations are by appointment only. I had gotten a walk-in flu shot at another pharmacy last week, so I didn't think it would be a problem.
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October 2022 by Janet Cole
If I could give a zero star rating, I would. Scheduled vaccinations , no one waiting, 5 workers in the pharmacy. NO ONE vaccinating.. One hour wait. Terrible service!
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September 2022 by jacqueline coleman
Polo parkway pharmacy staff are rude and do not know their jobs. We went to Walgreens to transfer meds. The staff said they would not do it. We back to our pharmacy told them what happened. Went to another Walgreen and excellent services with no rudeness. Called the manager back at polo parkway and she seemed to not care about her staff knowledge on the matter that I needed help in.
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September 2022 by floor monkey
While the store is fine the pharmacy is terrible! They are always understaffed and they make you wait forever! I was there today to get my booster and my appointment was at 4pm and they made me wait 25 minutes before calling me back, ridiculous!!! And that was only when I went back to the counter to complainGo to Publix instead.
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September 2022 by Grace V.
This store has had a hard time finding pharmacists for about the last year. They have gotten by with traveling pharmacists from all over, Fairfax, Arlington, Petersburg, etc. Consequently, there is no continuity for customers. Conversations with the pharmacist may or may not get communicated to the next pharmacist. They are not open on Sunday's anymore which is very disruptive. I would not recommend this store to anyone. I will be transferring my prescriptions to another pharmacy as soon as I find one close by that takes my insurance. I will give it 1 star because the staff is very nice and helpful. They have been very apologetic when deadlines are missed or refills are late.
