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February 2024 by madison wellborn
I went in yesterday to trade in my phone for a new one. We got to work with Ray and Toney. Both were so helpful. When we were working with Toney , I started to not feel well and he got me a water and told me he was there if i needed anything else. Everyone we got to work with were so helpful and so nice.
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February 2024 by Pete Russell
They are very friendly, for the most part. If you get lucky you get someone who cares and is able to help you. I did have one manager who was just rude to me. I would advise going to a different store.
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December 2023 by Joseph Romano
Good and quick experience with a pickup. Tony was extremely friendly and took care of everything really quickly.
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December 2023 by Merle Kahn
Very helpful and patient employees.
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August 2023 by Tashara Robinson
Excellent customer service to correct issue caused by other location. Move fast and with courteous. Went above and beyond to help correct issue and provide additional help.
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May 2023 by Tana Batzilla
Super helpful when I got locked out of my account. Even though I knocked over a display and locked the automated system
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February 2023 by Lianna
I needed to get an ancient SIM card updated, and Aidan did a great job. Service was friendly, professional, and competent, and it made this a very easy experience for me. Thank you Aidan!
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February 2023 by Lee Ann Tetrault
Aidan was absolutely wonderful, helping me figure what all was wrong with my phone, just a Sim card was all that was needed.
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February 2023 by Joy Clark
Great experience! Short wait time. Abby was so knowledgeable and helpful!
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February 2023 by Alice H
Guy approached quickly, looked up my address and was apologetic that they did not have internet in my area
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December 2022 by tina poulsen
Go see Kevin! He was thorough & patient as I considered the best options for my family. He deserves a raise!
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September 2022 by Tara Brown
Verizon Wireless offered me a free screen protector, by text, and referred to me as a valued customer in the text. Only the one offered in the text is not in stock in anywhere in my area. The authorized retailer offered a discount on the retail price of one they had in stock. I thought surely I’ll have a better experience at an actual store. At the actual Verizon store despite the fact that they sent me a coupon for up to $49.99 for a free one, they would not provide any discount on the screen protector. This is customer service at its worst as this was the second location I visited tonight.
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September 2022 by Greg Nice
One thing that's guaranteed at any Verizon store is that you get the slowest service in history. It's like buying a freaking car.
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August 2022 by Jennifer Tracoma
Stephen was amazing! Great customer service!
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May 2022 by Heather Gomez
Melissa was very helpful. She was patient and walked us through our options.
