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January 2024 by David Graves
Went in for some exhaust work. Excellent price and serivce. This might be my new go to auto repair shop. Thank you for a positive experience.
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January 2024 by Mary Claire Whisler
Incredibly transparent and communicative staff. After having a negative experience elsewhere, it was refreshing to work with the folks at Stuart Rolfe and get my vehicle serviced.
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December 2023 by Rick Lloyd
My wife drives a 2011 Lexus LX 570. We took it to Sheehy Lexus of Richmond because we couldn’t get the trunk to open and our tire pressure sensor light was on. Long story short, after keeping my car for 3 days, they wanted to charge us nearly $2,000 for parts and labor. I told them I wanted a 2nd opinion. We took it to Stuart Rolfe on Murray Old Dr/Midlothian Tpke and they fixed everything in an hour. Total charge $137. Thank you for great customer service!
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September 2023 by Wayne Harrell
I'm glad I discovered this place as I prefer to patronize local businesses. These guys were great, fixed my exhaust leak quickly with no problems plus I got to look under the car to see for myself. Owner is a huge NASCAR (Earnhardt) fan with cool memorabilia scattered throughout the lobby. Very good experience and I will be back if I ever need exhaust work.Service: Exhaust
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May 2023 by Glenn Carstater
$$$ VERY, VERY, VERY EXPENSIVE $$$Truck towed in. Clutch replacement.6 hours labor @ $119.88/hr $719.284 NAPA parts $1020.60 marked up from $596.96 cost.$40 shop fees$63.64 taxMy total cost $1843.52.$423.64 pure profit on 71% NAPA parts markup from cost to Stuart Rolfe.
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February 2023 by sharon sullivan
I have been going to this shop off and on for over 30 yrs. I have always been treated wonderfully. They do what I ask and are quick. They inform me of future problems that may arise and give me options on how to proceed. I trust Stuart Rolfe.
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February 2023 by Michael Joslin
Fast, friendly service!! Honest. Meineke quoted me over $2,000 to repair an exhaust leak. Stuart Rolfe did it for $140!!??Made my week! I highly recommend them
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February 2023 by Justin Maddra
Zero communication from these people. My car sat up there without being touched. They never picked up the phone to call me, or the insurance company. Lazy, poor customer service, and subpar work. I'll go elsewhere.
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February 2023 by Robert Walters
they installed a new Jasper engine in our 1989 Silverado and it runs perfectly , actually better than new and gets better gas mileage than the original engine !!! … excellent service & highly skilled mechanics !!! … ya can’t get no better !!!
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January 2023 by Richard Bozard
Excellent team has provided outstanding service for us over many years. The are the best of the best!!!
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September 2022 by Deborah Jackson
I was very very pleased with the service I received. They were very prompt and I only had a small waiting time of 25 minutes. I would recommend them to anyone and I'll look forward to doing business with them again.
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September 2022 by Sharon Turlington
I was in the waiting room one the day before Thanksgiving one year and the lady came in and said that she heard something knocking in the rear of her carSo they said well let us drive itSo she they went out and drove her car around for a while and came backAnd said well you'll be happy to know we fixed itYou had a rock in your hubcapAnd told her to go on on her trip and have a good ThanksgivingThey could haveTold her that she had something terribly wrong and they would have to fix itAnd it would cost her a lot of money she was a woman and she would never have known the differenceBut they didn'tThis is the most honestCar place I have ever been to and I've been going there for yearsAnd would not go anywhere else I recommend this to any woman or any manCuz they are honest as the day is longServices: Brakes
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August 2022 by John C
Stuart Rolfe is everything your looking for in a mechanic. Their honest and fair pricing. They treat you like family and won't try and bs you. I won't go anywhere else.Services: Brakes
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August 2022 by David Gower
Consumer beware This shop damaged my wheels while changing tires and then refuse to take responsibilityService: Tires
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August 2022 by David G.
If zero were possible it would be zero I am a shop owner myself Car machine is broken Brought wheels and tires from a customer's vehicle that had been freshly painted up to the tire shop To have them installed I made it very clear that the paint was still Fragile And to please take caution When putting suction cup On the face of the wheel They completely disregarded My wish To use caution I now have to paint Both wheels The owner point blank Refuse to take responsibility If they can't do something as simple as Cover Something when you ask them to cover it What else Will they disregard Consumer beware
