-
October 2023 by Katelyn Bowery
I was having a shudder on acceleration with my 2020 edge. We took it to Crossroads Ford because we had the extended warranty. Come to find out the warranty ran out and they were quoting me $5900 for a new transmission. We were recommended River Ridge by a friend and called they were able to get us in right away. We received a call a few days later explaining that they didn’t think it needed a new transmission but that the fluid needed to be replaced. They replaced the fluid and the car runs like it did when I bought it. I highly recommend these guys as they are honest and reasonable!Service: Transmission
-
August 2023 by A V
They answer all my questions. Very polite was explained what my vehicle had been worked on ..
-
July 2023 by Shaya Moss
River Ridge Automotive rebuilt my transmission for my 2019 Chevrolet Suburban.I will not go off on a tangent about Chevy transmissions as I should save that for another review…Jerry and Sam rebuilt the transmission at a fair price and provided a two year warranty on their work.Fast forward to a week ago and I was made aware the transmission would shudder when trying to engage.I called Jerry and Sam and they were able to get me in asap.After dropping the transmission pan and finding no metal shavings they topped off fluids and had me on my way with a continued guarantee that if I had further problems to come back. No charge.I was very thankful for Jerry and Sam because in this day in age I was not given a line about parts being covered but labor being excluded.Great people and quality work they are willing to stand behind.If you are in need of transmission services give them a call at River Ridge Automotive.
-
February 2023 by Diane Benton
Solved all of my transmission issues for a fair price. Very friendly and professional. I definitely recommend these guys!Services: Transmission
-
February 2023 by Christina Rollerson
My 'go to' mechanics! Always reliable, honest and fair. Highly recommend.Services: Electrical repair
-
February 2023 by Josh Marshall
Take mine and my wife’s car up here for any issue. Sam is very knowledgeable, very helpful and they are fairly priced. Sam knows what hes doing!
-
February 2023 by Hollins D.
Poorly managed. They forgot about my vehicle and then instead of prioritizing it, they continued to push me off day by day. Really unhappy with the service and lack of communication and did not feel valued as a customer.
-
February 2023 by Davuan Bradley
DO NOT go to this place!! Everything but professional and from my experience it’s hard not to think or say the supervisor Jerry or Whatever his name isn’t RACISTS!!Service: Auto engine diagnostic
-
February 2023 by samantha boykin
The guys were so sweet to help me! They were patient and answered all my questions!Service: Transmission repair
-
June 2022 by James Jones
Transmission went in my wife's car tool it to a place I will not name tried to get over on me. Found this place got my car Friday Transmission done car back the following Wednesday. Also got a military discount, great service and not 1 issue.
-
November 2021 by John Jackson
Good people! Great warranty coverage for a rebuild compared to other places. Would give 5 stars if they did some financing.
-
September 2021 by Paul Cecil
The guys seem like he knowsWhat he doing
-
August 2021 by Tom B.
I recently experienced a transmission failure and took our '09 Civic to River Ridge Automotive & Transmission for diagnosis and an estimate. That same day Jerry provided a preliminary estimate and since it was for significantly less than I expected, I told him to do the repair. Less than 24 hours later the job was completed at the quoted price and I was ready to roll. I've since put over a thousand miles on the repaired vehicle and it runs as good as new. I have done business with this company over many years with multiple vehicles and have always been 100% satisfied by the quality work, quick turnaround and fair price charged by Jerry and his team at this shop.
-
June 2021 by Amrod Phillip
Very happy with service. Knowledgeable staff that found a problem with my SUV no one else could find.
-
June 2021 by Harold Reyes
Todo en mecánica , excelente y horados
