Pearson Honda Parts has received positive feedback for its exceptional service and customer care. Many customers highlight the stress-free car purchasing process, with staff members like Butch, Mike, Shawn, and Troy praised for their helpfulness and professionalism. One customer noted a seamless experience from car selection to payment, expressing gratitude for the efficient service. The service department at Pearson Honda also stands out, with long-time Honda owners appreciating the knowledgeable mechanics who ensure vehicles run smoothly. One customer mentioned their 2008 Accord, which has traveled over 350,000 miles without major issues, thanks to regular maintenance at Pearson. Another customer, who traveled 30 miles to avoid a less satisfactory dealer, found quick service for recalls and a comfortable waiting area. Customers have also experienced excellent support during service visits, with shuttle rides and loaner cars provided when necessary. The dedication of the staff, including the service manager, has been recognized, particularly in resolving issues efficiently and addressing customer concerns promptly. Overall, Pearson Honda Parts is seen as a reliable dealership for purchasing new vehicles and maintaining them, fostering a loyal customer base eager to return for future needs.
Staff was extremely helpful in addressing our needs. Would purchase from them again.
July 2025
Good people seems to have everything I needed well done folks
September 2024
Many thanks to the fellow who solved my problem with a poor connection with a battery post. He recommended a shim and when he did not have it in stock suggested a competitor who did. It did the trick and I am most grateful.