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March 2024 by Jeff Kraft
I have been a business customer with Office Max for over 17 years. I really appreciate their customer service, friendliness and treating me like a valued customer for any size job. I would like to especially shout out Alexander at the Print Center for my store in Midlothian (Westchester Commons). He is hard-working, respectful, honest and always striving to do the right thing for the customer as well as the organization he represents. Job well done, Alexander!
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March 2024 by Lisa Moore
I was charged $32.40 to send a fax and that was self service. The cost is astronomical!!!
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February 2024 by Grenay Talbott
Wonderful experience. The store was neat and clean and the associates were very helpful when I had difficulty locating certain items.
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February 2024 by Buddy Dean
It's unfortunate that I am forced to leave even a one star rating...the Westchester location in Midlothian, VA has literally ZERO idea what it means to work for and earn a person's business and it's evident in the general non-existence of care and the lack of service provided.
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February 2024 by Cyndi Ball
Great Staff!! Very helpful and timely on printing. Always a great experience at this location
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February 2024 by Julie Grosch
Excellent professional service with the printing and copying side of the store. I appreciate all the help!
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January 2024 by Earl Hughes
Awesome print Department at Westchester!!!!!!
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December 2023 by Kenneth Turner
Recently, we went to Office Max next to JoAnne's for laminating. We had 2 very special items. One was a large paper elf my Granddaughter did in Kindergarten with the 5 things she wanted from Santa that year....she turned 16 this week. We hang it up every year and it needed lamination for its future use. The next item was a long string of paper teddy bears that my daughter and I did about 40 years ago. We put them on the fireplace mantle every year, but they had become too tattered to use...they were in pretty bad shape. Alexander helped us. He explained the difficulties and possible complications. When we explained how precious these items were, he became very engaged and offered ways it could be accomplished in an acceptable manner. In fact, I believe he did the work himself. We are THRILLED with the results, which will allow us to use these items at Christmas for years to come. Alexander was INCREDIBLE and we owe him a debt of gratitude. It is uncommon to receive this type of customer service these days and he deserves special recognition. Thank you Alexander!!!!
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December 2023 by Steven Kendall
Clean store with a wide range of office products & supplies. Personnel are friendly, knowledgeable, and very helpful. Ample parking and reasonable prices.
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November 2023 by Flo
Some of the most helpful staff I have seen! Got my faxes sent and my tech questions answered. The store was well organized too.
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October 2023 by Justin Harris
I had a wonderful experience at the OfficeMax that I had gotten my products from. Alex and Ari were both extremely helpful and extremely knowledgeable and the products that I received from them. I am thoroughly satisfied with their knowledge and overall customer care.
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October 2023 by Susan Bolin
I am about the least tech person on earth myself , but that's why I need help when I go there for printing etc . This was my second or third time going to this location. I don't know why I went there . Today the first employee helped me print 4 images from my phone and it was fairly uneventful . One of the images was a form that needed to be filled out then all 4 images had to be faxed . It was a fairly important thing . He said someone would help me . No one was there to help me . I tried several times to do it on my own . The only employee left in printing by that time had a line of people . I waited and was standing at the counter when all of them were gone . She said nothing to me and carried some things to the back of the printing area . I decided to leave and didn't finish what I set out to do .
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October 2023 by Laura Franck
Alex was great! He explained the options of printing my banner very easily and printed it in a matter of a couple of hours. The final product was great!
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September 2023 by Tracy Hobson
Staff were very helpful and informative in assisting me in find what we needed for my grandson's photography class. Thank you for hiring individuals who understand "customer service"!
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September 2023 by Sarah Partridge
I went to pick up my curbside order today and waited 20 minutes outside the store after being told an associate was on their way out. Finally I went into the store, had to search the store for an employee and get my stuff. It was damaged and instead of crediting it when they were shopping my order so that I could go somewhere else they just tried to pawn off damaged product to me. I won't be returning.
