-
October 2023 by Shanta Turner
This afternoon I finally got sized and fitted for new sneakers to replace my older ones. I worked with Ian who was great!! He took his time to ask questions, analyze my walk and then I tried on different options until I found what worked for me. I met the owner Jeff who was very pleasant and cares about his customers. I am very happy with the HOKA’S I purchase! Definitely worth the trip if you are in or near RVA. ?
-
August 2023 by Dan Bayliss, RN MS CES
Great local run shop! Staff is fantastic, knowledgeable and knew my name!Highly recommend
-
August 2023 by Rashida Rowe
The greatest Thank you imaginable to Kelly!!!!!!!!!!!!!!! We walked in and he immediately clued into the needs of my mom. We double teamed her I pulled out the daughter sass and he pulled out the professionalism, confidence, teaching, and customer service and sealed the deal. Kelly my moms knees thank you and so do I. Whole store, other customers included, AMAZING JOB!
-
June 2023 by Janet Burgos
My chiropractor recommended this place because I was having issues with my feet. I was concerned about this place, afraid that they couldn't help me with my problem. Well, as soon as I walked in, I was greeted by Jennifer. She was so kind and very helpful. She took her time to listen to my problems with my feet. Afterward, she took her time to explain why I was having issues. She made me feel so comfortable. And with that, I knew I could trust her with helping me find a solution. After explaining and measuring my feet, we found the perfect shoes. At the moment, my feet were no longer hurting. She didn't try to sell me the most expensive shoes. We even found the shoes that worked for me in the clearance section. I highly recommend this place. I will definitely be coming back in the future. Best customer service experience ever. Thank you!
-
June 2023 by Susan Walsh
Service was outstanding! As soon as we walked in the door, a salesperson (maybe Eli) talked with us. He asked questions, assessed our needs and we ended up with great shoes that fit well and suited our needs. We highly recommend Lucky Road!
-
May 2023 by Doug Fordham
Wenr in looking for help regarding my plantar fasciitis. Phil was excellent. He took the time to have me try out several inserts, recommended one in particular known to help with my foot pain, and also had me try on a pair of shoes that I should consider for next time for my wide feet. I bought the insoles and they were tremendous in my race a week later. Will definitely be back again!
-
May 2023 by Aaron Lohnes
They make sure you leave there with the best shoes for you. They will take their time and try different options until you get the right pair. Wish I had heard about this place sooner!
-
May 2023 by Mark T.
Was in town visiting friends and really needed a new pair of running shoes. Stopping in to this shop was a big mistake. Poor selection and very rude staff.I was looking for converse, Nike and Puma. 0-3. The staff didn't have any response when I asked for those brands and said maybe try DICK'S. Didn't try to fit me in another brand.
-
March 2023 by alyssa link
The sweetest owners & staff!! Desiree helped me find my new favorite running shoes and was so welcoming & attentive! I can’t recommend this store enough (-:
-
February 2023 by Kyaisha McDonald
The Lucky Road Run Shop is a great place to go for active footwear. I even learned the best shoe for lifting, and what shoe would be best for me, because I was told that my feet would need a support to stop my feet from turning inward a little for running! I will be going back when I need to switch out the current shoes they gave me.
-
January 2023 by Addison Jacunski
The manager did a great job of making sure I had the perfect size, support, and fit. He had me find my perfect size and width, then had me check what brand and color worked best for me.
-
January 2023 by V Maitland
So knowledgeable and helpful! I was able to find running shoes for me and my daughter.
-
October 2022 by M E
I have purchased all of my athletic shoes from this store. They have awesome staff and I would like to give a special shout out to Desiree, Cheyenne (hopefully I spelled it right), and Blake; they are each super patient and helpful!I highly recommend this store as they will take the time to really determine which shoe(s) fit you best. I had to try multiple shoes and they worked with me in a smooth, hassle-free manner.Recommended.
-
October 2022 by Joe Vizi
I was really uneasy about spending a lot of money on a pair of sneakers. I did a lot of online research and didn't want to spend my money on the wrong shoes but I had to do something because my feet were killing me. While in the store I was treated like they rolled out the Red Carpet! The owner and a young man made observations and fitted me with a great pair of Hoka's. If your are curious online was about the same price. I now have found a shoe store that I completely trust. And the shoes come with a 47 day guarantee.
-
October 2022 by Maya E.
I have purchased all of my athletic shoes from this store. They have awesome staff and I would like to give a special shout out to Desiree, Cheyenne (hopefully I spelled it right), and Blake; they are each super patient and helpful!I highly recommend this store as they will take the time to really determine which shoe(s) fit you best. I had to try multiple shoes and they worked with me in a smooth, hassle-free manner.Recommended.
