-
February 2024 by Stephanie
I come to this location because it’s convenient. The staff needs badges so you can identify the unprofessional ones that have too much attitude to service patients who contribute to their paycheck. Communicating with the staff respectfully shouldn’t be met with an attitude like I’m bothering her and now cursing talking to her coworker Corey who just walked in very unprofessional.
-
February 2024 by Leigh Ann
This place had extremely poor customer service. I showed up for a scheduled appointment for a drug screen but was turned away because their systems were down. Working in healthcare myself I understand when nothing can be done because of computer systems. What was poor customer service was that they offered no alternative plan and told everyone there was nothing they could do. There were also no signs displayed that the systems were down but you could check in no problem on their tablets. No messages were sent to patients to alert them of the system being down and when asking the front desk staff they responded with attitude and not a care in the world for people seeking service. They also offered no help on how to get rescheduled and just said they couldn’t do anything today and didn’t know when they would be able to. I definitely will not be returning to this location again due to the way the staff handled the situation.
-
February 2024 by Abigail Hauschild
The front desk people are always short and rude with customers. Hate having to come here
-
February 2024 by Jared R. Sidwell
Check in at the kiosks is really easy. The admin staff were very helpful and kind. The lab tech that took my blood did great, I have fainted in the past but she kept me talked and I barely noticed anything. Overall good experience. The previous bad reviews could be valid but most of them are old and the staff here seem to be working hard to accommodate everyone!
-
February 2024 by Matt
Rudest people I’ve ever dealt with
-
October 2023 by Carol J
Took time off work for my appt and was turned away. They didn’t have access to something needed for my test that was refrigerated and locked in a room. The lady was nice, but this whole situation just left a bad taste in my mouth. Now, I have to see if I can try and get time off work again.
-
September 2023 by Laura Price
I have been to this location 3 times and have always received excellent service. The staff are efficient and organized. The only complaint I have is that the furnishings are a bit worn in the blood draw rooms. Other than that, I am very impressed with Labcorp.
-
August 2023 by Sambo Davenport BR90
LabCorp premises inside and out were well above standards. The staff was courteous, hospital and helpful. The waiting time was next to nothing and I was in and out and about 20 minutes or less.
-
August 2023 by Sambo Davenport-BR90
LabCorp premises inside and out were well above standards. The staff was courteous, hospital and helpful. The waiting time was next to nothing and I was in and out and about 20 minutes or less.
-
August 2023 by Al Al-ahmadi
Poor management and very dysfunctional. The operation is very chaotic and no one knows anything. The nurses are very unpleasant and they are just trying their best to get you out. Also, the appointments here don't work. Because they will make you wait for at least an hour. Go somewhere better.
-
July 2023 by Eric Reisinger
I arrived to this Labcorp and was in and out within 15 mins. My nurse was very friendly and drew my labs in a professional manor.
-
April 2023 by Emma Snyder
As I waited in the lobby, I witnessed both front desk attendants constantly making fun of and laughing at incoming patients after they left, often about their appearances or even going so far as to laugh at the kind of tests people were coming in for. I know they must've laughed about me after I left, which is just so disheartening and made the experience so much more uncomfortable and unprofessional than it's been at other LabCorps.
-
January 2023 by Bri Wal
If you like a hematoma from a blown vein then this is the Labcorp for you. My wait was short and my blood draw rushed. The needle seemed a bit deeper than normal and the removal hurt really bad unlike any other time I have blood drawn. I walked to my car with a burning arm and I really nice golf ball sized swollen hematoma (blown vein, blood leakage causing stinging and swelling). I will not be returning to this location.
-
December 2022 by S A
I am new to the area and was a little scared to visit after reading some of the reviews, but I had a good experience! I made an appointment for today and was in and out in 20 minutes. Receptionist and phlebotomist were both very nice and helpful with my insurance issues. The only reason I give 4 stars is because like the other reviews said, place could use a little TLC.
-
December 2022 by Amy Peacock-Smith
Some staff were rude and operation is disorganized. Facility was dirty. Not enough handicapped parking. Was texted they were ready for us, then sat in the crowded waiting room with my 96 year old health compromised father for at least 20 minutes...which is what we were trying to avoid. Will find somewhere else next time⁰
