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November 2023 by Yasmin Johnson
Run!!!! Let me tell you this place is horrible, I’ve never ever experience such rudeness and unprofessionalism. I truly believe this place is maybe a hideout to launder money as shown on tv shows, I don’t know but these women cannot be serious they treat you as they’re doing you a favor, my manicure tech which I don’t even know her name cause I was a walk in was so rude to say the least. She slapped my hand and will say SWITCH! Every time she needed my other hand.Never smiled or had a kind word to say. I understand if she didn’t speak English but you don’t need to know someone’s language to be pleasant to them. She took literally 13 minutes doing my hands I still have my cuticles I walked in with and she will give me attitude if I try asking her what I needed her to remove so I gave up. While my nails were drying under the LED light she came behind me to give a massage which I had to stop the minute she tried I mean the last thing I wanted at that moment was to be touch especially from some one who was so rude to me. She said something in a very mean way to the other techs cause I refused the massageThe pedicure Tech was a young male which literately doesn’t know what his doing I was left with the same feet I walked in with. Except with a new color. But at least he was nice.I paid $83 plus tax was never presented with prices except a menu with a bunch of options to choose from like if I was at a restaurantI didn’t think they deserved a tip so I didn’t tip to which she also yelled out something in their language to the other techs as I walked out feeling ripped off for something a 5 year old could have done better .
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October 2023 by Loren Norman
Great experience at Miya Nails & Spa as always, and I don’t mind making the drive for their service. I got the milk & honey pedicure with gel polish, it was fantastic and the scrub and foot massage were great! I have visited other salons and am always left disappointed and wishing I had come here instead, glad I made the decision to go there today.
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October 2023 by Sophia Blount
I have never had a worse experience from a nail salon, went in at roughly 6 o’clock, the website says they close at 8 o’clock, at around 6:30 the employees started shutting down the store. Was in the middle of my pedicure when a male tech RAN over to my chair and started sloppily doing my gel manicure. He actually wreaked of smoke and weed, it was disgusting. I was sitting there with my left hand reaching over the gel lamp on my lap visibly uncomfortable. My nails are the wrong color and look awful, I wish I didn’t waste my time and money on this awful job. Also, not to mention, as the store was still open and additional clients walked in, the techs had the absolute worst attitude towards all of them. I do not recommend this place to anyone.
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August 2023 by Alexis Ackerman
This was my second visit to this nail salon and after going to the same salon for 10 years I’m switching!! This place is fast, clean, professional and they do amazing work! They also take a lot of pride in their work. Love this place!!
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August 2023 by Vania Farnsworth
I don’t usually post reviews unless the service was not up to par. Do not waste your money there!!! And please scroll down to see all the other bad reviews! I went today with a friend for manicures. The woman who was taking care of my friend went extremely fast and didn’t really take time to make the nails look professional. There was nail polish all over the sides of her fingers. We had to ask 3 times to have it fixed and it still didn’t look neat. She cut the cuticles so quickly that she pierced the skin in two places and my friend was bleeding and in pain. The shoulder “massage” that she gave felt more like a beating. Also I don’t usually expect to have full conversations with mail technicians but this woman was rude, and grunted to my friend with a head motion when she wanted her to place her hand in front of the dryer (it was not even on and we tried to catch her attention three times before she acknowledged us). I paid $90 dollars for inferior service, and I can guarantee you that I will not go back there. There are enough nail salons in a square mile that I would be happy to give my business to, but not Miya.
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July 2023 by Aleena
Cons: My regular mani/pedi was $63, and this included my previous Dip mani removal, which was an extra $10. Pretty pricey for regular polish. I usually spend that much when I get dip or gel at other places so that makes me not want to come back already. Their polish selection while large REALLY needs some TLC… a lot of polishes were separating, crusted, discolored, and just needed to be replaced. I was a bit nervous about how my regular polish would hold but took the risk, unfortunately despite 2 layers and a top coat, they chipped only a couple hours in.Pros: My nail tech was a nice gentlemen, very calm, skilled, and efficient. They offer beverages both alcoholic and non-alcoholic. They have an extensive service menu for manis and pedis, brows, etc. Lots of color options despite many of the polishes being very old and ready to be replaced. They have disposable foot scrubber attachments which I appreciated because a lot of spas reuse them which is pretty unhygienic.
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July 2023 by T Edwards
I went on the Friday before the 4th of July around 2:30p. I was able to walk in and get helped quickly. The foot massage I got with the basic pedicure was so nice. I also got a gel manicure and was done within an hour. This will be my go-to nail salon.
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July 2023 by Jaha Bonds
I have been to this salon twice. They do an amazing job with the nails. Always looks great and never hurts but I will not be coming back because their attitudes are terrible. They are extremely rude. Especially Coco, but she is not the only one! The entire experience this second time was uncomfortable for me. I kindly asked the nail tech to change my color after she put it on ONE finger and she starts to raise her voice getting aggressively defensive with me. My friend I was with happens to speak their native language and informed me that out loud while yelling across the room to her coworkers she said I was being indecisive and difficult. She then continued to be rude to me the rest of the time. I do not know if this treatment is racially charged or not as I am a young black woman but I will not be coming back. Thanks to Coco! If anyone is looking for a great place to get their nails done go to Hawaii nails and ask for Terry! She does just as great of a job and is nice and friendly(:
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June 2023 by Charlsley Carey
This is the only nail salon in the area I trust. I have been to countless other salons in the Chesterfield area and never have as great service as I do at Miya. They can do almost any design inspiration you show them, fast service, massages after your nails are done, and offer drinks and snacks!
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June 2023 by Charlsley Haggerty
This is the only nail salon in the area I trust. I have been to countless other salons in the Chesterfield area and never have as great service as I do at Miya. They can do almost any design inspiration you show them, fast service, massages after your nails are done, and offer drinks and snacks!
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May 2023 by Karen Henry
I normally don't write reviews, but I had to with the lousy experience I had tonight with Joanna. This was my first time at the salon, and a friend suggested seeing Joanna. I had called earlier in the day to book an appt. When I arrived on time, I was told to wait 30 mins because she was already with another customer... I stated that I called and made an appt and they just told me to wait; didn't even offer to get my nails done by someone else or get my nails prepped while Joanna was finishing up with the other customer. 30 mins later - I was finally getting started. Joanna was rushing throughout the process (I was getting a fill-in) she hurt me multiple times just because she was RUSHING. I kept wincing in pain each time and she never said anything and just grabbed my hand to continue. She was rude and wasn't gentle at all. She acted as if I was a walk-in and was making time for me. Rude. I've been to numerous nail salons in the past and this was so unnecessary and unprofessional. The only reason I gave 1 star is because her work was decent but that's not enough for me to come back, ever. Whoever is reading this from the management, please do better. Your business has to deliver on good customer service...one bad review can trickle to many...Service: Acrylic nails
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February 2023 by Elisa Aronica
I see Joanna basically whenever I have the chance to take some time for myself. I’ve always loved doing the dip powder but have struggled FOREVER to find a nail tech that can do it well. Joanna has now done my nails 3 times, and this last time I think I went 5-6 weeks in between services. Nails always come out PERFECT, always the perfect shape, never bulky. I’ve always struggled w letting them grow because I’m so tough on my nails they always chip. Not since Joanna started doing them, and now they’re long and beautiful and I couldn’t be happier!
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February 2023 by Bailey Keller
My nails started almost melting off and peeling the day after I got my nails done and I thought things happen so I went back to see if they would fix it and Coco just said it was wierd and asked if I was there for a fill and ignored the problem completely and didnt offer to fix them. I just decided to blow it off and get them redone. I picked a dark maroon matte color. She never said anything and started painting so I asked if it was the matte color I asked for (as it appeared bright red and shiny) and she just kind of laughed and said sorry she did the wrong one and said it would be 45, never offering me a discount for it being bad the first time or doing it wrong the second or even fixing it Then she told me I can't tip on my card when I did the week before and told me I needed to use her ATM that charges me .. then I did to be nice and when I asked for change she tried only giving me 10 back and keeping 10 without asking ot fixing anything after I already got my nails messed up twice by her and her barely acknowledging me. Highly do not recommend, especially if you want them to last.Service: Acrylic nails
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February 2023 by Jurnee B.
i went there today to get a cute valentines day set they gave me coco ..i don't recommend her because she barely knows english .. she rushed on my nails ..they are to big and to long and not how i wanted them !!! going back tmr to get them redone hopefully they don't charge me again
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January 2023 by Flymom Thats Me
This was recommended to me since I was visiting from GA and need a pedicure. It's in Midlothian VA in Chesterfield, a very good area. This place is mediocre. I paid $133.00 for a deluxe pedi and 2 basic mani, which is fine, but the service level and cleanliness and decor compared to the area don't match.I would've left but needed a pedicure badly. They really need to invest in upkeep and making it look more spa like and clean. The area is more high-end, so you'd expect. They have VIP, which is laughable, especially since the facility inside doesn't even make you want the regular service.I must say my nail tech was good in spite of the environment. They do provide cheap wine and soda, I think, which seems to impress some. I prefer they become more sanitary and clean. I wouldn't really recommend it unless you were desperate like I was.
