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July 2023 by Samantha Parker
Very old and run down establishment. Can only pay the bill by phone, month and after month the lady either puts me on hold and never comes back, doesn’t answer the phone at all, or simply can not understand any thing I say. They also do not pro rate rent back after vacating early. There are so many options out there just don’t use Genito Mini Storage.Edit: Yes it did help me. My storage unit is empty. Thanks again for verifying the need to move my storage unit to another location. Same price, bigger space, and temperature controlled.
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March 2023 by Kyle Simone
Very clean facility, good prices, and customer service was great.
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August 2022 by IPopVtec Romero
Wanted pricing on storages and the woman that answered did not want to help. Worst customer services.
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April 2022 by Marsai Bynes
Since I can't give no stars....One star for poor business practices and taking my $14.47. Is small but it's wrong, not arguing with anyone just won't use their services again nor recommend anyone to them.Well this place is not climate control, but it will work. Do not store any boxes put everything in plastic bins. The unit will leak and your stuff will get wet. Seal everything tight avoid outdoor friends (bugs) making a home in your stuff.Now....If you close out write a letter and send it certified mail to ensure they get it.I called beginning of the month for Jan 2022 to inform them of my intentions to vacant the unit. The lady I spoke with advised that was fine and if I had a credit on my account (which I did for military) it will be refunded by check and mailed within 15 days.Jan 28th I called again to advise it will be all cleaned and swept out per policy at the end of the month. The lady I spoke with confirmed my address to mail the check to and stated ok. Jan 31st I called to confirm she has my unit closed out and done.Welp, Feb 1st I was charged for the unit. Feb 5th my account was closed. Feb 28th I got a refund check for $54.53 (well my credit was on the account for $25.00 already and the monthly fee was $88.00). This math isn't mathing right.......Here we are March 25, finally get a hold of someone and she asked who did you talk to....mmm I don't know person sound older though. And I really didn't think I need to check and balance with a storage facility, but Ok. So she explains my refund is minus the 15days of not given written notice.Unit is 88.00 per month (2.93 per day)2.93 x 15 days= $44.0088.00 - 44.00 = $44.00 refundI ALREADY HAD A $25.00 CREDIT ON MY ACCOUNT FOR WHEN I OPENED THE UNIT WITH THEM..$54.53 - $44.00 = $10.53$25.00 - $10.53= $14.47 REFUND MISSING!!Moral of the story they will take your money!
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March 2022 by Kandi R.
Since I can't give no stars....One star for poor business practices and taking my $14.47. Is small but it's wrong, not arguing with anyone just won't use their services again nor recommend anyone to them.Well this place is not climate control, but it will work. Do not store any boxes put everything in plastic bins. The unit will leak and your stuff will get wet. Seal everything tight avoid outdoor friends (bugs) making a home in your stuff. Now....If you close out write a letter and send it certified mail to ensure they get it.I called beginning of the month for Jan 2022 to inform them of my intentions to vacant the unit. The lady I spoke with advised that was fine and if I had a credit on my account (which I did for military) it will be refunded by check and mailed within 15 days.Jan 28th I called again to advise it will be all cleaned and swept out per policy at the end of the month. The lady I spoke with confirmed my address to mail the check to and stated ok. Jan 31st I called to confirm she has my unit closed out and done. Welp, Feb 1st I was charged for the unit. Feb 5th my account was closed. Feb 28th I got a refund check for $54.53 (well my credit was on the account for $25.00 already and the monthly fee was $88.00). This math isn't mathing right.......Here we are March 25, finally get a hold of someone and she asked who did you talk to....mmm I don't know person sound older though. And I really didn't think I need to check and balance with a storage facility, but Ok. So she explains my refund is minus the 15days of not given written notice. Unit is 88.00 per month (2.93 per day)2.93 x 15 days= $44.0088.00 - 44.00 = $44.00 refundI ALREADY HAD A $25.00 CREDIT ON MY ACCOUNT FOR WHEN I OPENED THE UNIT WITH THEM..$54.53 - $44.00 = $10.53 $25.00 - $10.53= $14.47 REFUND MISSING!! Moral of the story they will take your money!
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January 2022 by Reggie Drew
Great storage facility. Clean, everything functions and staff always friendly.
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January 2022 by John Robinson
I feel like this is one of the most affordable spots if your not looking for climate control.. and even then still the best price i could find
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October 2021 by Keith Winder
Nice folks reasonable rate.
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August 2021 by anthony Cooper
Just spoke with ms Tanya and all I can say is she has the best attitude and great customer service she broke everything down for me and Made me so comfortableI will forever do business with great people like her????????
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June 2021 by Shawn Walenius Slabba-Dabba-Doo
Best pricing in the area. The management does a great job keeping the property clean and safe.
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May 2021 by James ADONUT12345 Wingo
It's a storage place
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February 2021 by Fleet Moore
Nice clean place
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November 2020 by Michael Breheny
Very polite and efficient in the office. The overall property is very well kept.
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August 2020 by vewolfe gaming
Awsome
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June 2020 by Heather Shu
We store our RV here. Close by and very friendly staff. Rates are reasonable too!
