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February 2024 by Able Security Plus Inc. Captain Darden
GREAT PLACE AND ALWAYS BEEN GREAT.
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February 2024 by Ender375 Minecraft
My partner loves this place.
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January 2024 by Janon Thompson
I was refused service at this location by the employee Frank because Virginia is a right to serve state and GameStop has changed their policy on trade ins , he told me that my phone was damaged (it was just the screen protector that peeled off) , he then tells me oh well you have two phones and because you have two phones I’m not going to be able to trade them in because GameStop has done a policy change on December 1st. I’ve called multiple locations inquiring about this policy change there’s been no one that can reaffirm this statement. He sited multiple different policies in relation to servicing me none of which seem to go together in any real manner of logic. It is my strong belief that frank was targeting me due to my African American heritage and his passionate disdain oozed out of his pours. I’ve never been profiled before but this was absolutely outrageous especially for a company that’s been a pillar of many gamers lives for years.
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December 2023 by Real Sauce
Employees take the Funko pop chases for themselves & hide them under the counter for their own personal purchase so the customers are left with common pops not worth much
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October 2023 by Tonie Bailey
My kids love GameStop. The staff is always knowledgeable because I have no clue
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April 2023 by Ronna Richmond
The staff was friendly and respectful, and I found most of the games I was looking for at a great price!
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April 2023 by Oswald Bates III, Esq.
It's GameStop. They've been here for years and they're pretty much par for the course.
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March 2023 by Leila C
I was helped by Mike at GameStop today. What a wealth of knowledge! He was able to fully name a game, when it was released and onto which systems from 20 to 30 years ago all from a partial description! He was patient and enthusiastic when answering my questions about a variety of systems and games. I had to write and say thank you for making my day! You're definitely knowledgeable in your field
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January 2023 by lAME FAme
Not bad for a GameStop. Pretty stocked up. Hard to get hyped items cause in a busy area but overall staff are helpful and talkative.
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December 2022 by Will O.
Some of the employees at not only this location but others as well are rude. Used games are price gouged. And now they give me a used game that is so scratched I can't use it (see photos). The XB1 won't even pick it up on it's disc reader. And it's now past the due date for seven day return policy and their rule is they will only buy it back, which, in the condition you see in the photos, I would only get maybe a few cents if I'm lucky. Been told this in the past before. I'm not even going to try and get my money back because of their policies that cater only to the company. I am done with Gamestop. Time to go back to the more reputable video game sellers online that don't price gouge and actually take care of their customers.
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October 2022 by Will Owen
Some of the employees at not only this location but others as well are rude. Used games are price gouged. And now they give me a used game that is so scratched I can't use it (see photos). The XB1 won't even pick it up on it's disc reader. And it's now past the due date for seven day return policy and their rule is they will only buy it back, which, in the condition you see in the photos, I would only get maybe a few cents if I'm lucky. Been told this in the past before. I'm not even going to try and get my money back because of their policies that cater only to the company. I am done with Gamestop. Time to go back to the more reputable video game sellers online that don't price gouge and actually take care of their customers.
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June 2022 by Linda Adams
GameStop is high but you find some different things there/toys, bags, misc. Games were the same price as target and Walmart!
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April 2022 by Yeimy Reyes
First time in this store Worst experience ever returning 3 new games the associate lied to me telling me I have to send the item back next I bought. It online because I had the return label came to Sheila lane store what a good experience with them return was done ( associate if you don’t know the rule get train)
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April 2022 by leland herrington
Thousands of games new and used all kinds of game consoles everything you need for the gaming world
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August 2021 by Sean Ryan
Finally got around to leaving this review! All the times I’ve been to this Gamestop the staff has been very friendly, patient, and helpful! They will inform you of current deals and really strive to help make you get the most for your money. This Gamestop even over others has a wonderful caring atmosphere and that is due to the employees who set that fun and relaxing tone. So thank you for making such a welcoming place!