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November 2023 by Fran Reese
The sales associate, Kerry was super nice, very knowledgeable, patient, kind, helpful & very pleasant to work with!I have already used my $15 reward to purchase my 2nd pair of Hokas!
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October 2023 by JT Inspire
The representative helped us so much. She was very understanding, answered all of my questions and concerns. She was super efficient and knowledgeable about the technology to analyze my child's feet. I am so relieved that my doctor recommended this place. The insoles that I purchased relieved the pain and helped support my child's feet while playing sports. Thanks so much!
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October 2023 by Anthony Joseph
Great customer service, knowledgeable staff and a great selection of comfortable shoes. We went in for 1 pair for my wife since I had already ordered a pair that I was waiting delivery on. My wife bought 2 pairs and I bought an additional pair.
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September 2023 by ALBERTA WILLIAMS
Awesome customer service. The sales associate listened to my concerns, evaluated my feet & did not try to sell me anything extra.
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August 2023 by Suzanne L
Fleet Feet was an incredible store to get comfortable and well fitting walking shoes. They digitally measure your feet to check your current size before recommending a type and size of shoe for your feet. It turns out I’ve been wearing the wrong sized shoes which explains the issues I’d been having. Marcus was friendly and competent in helping me find the most comfortable pair of shoes for my feet. I will be shopping here again.
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August 2023 by Charisma B
Fabulous experience purchasing for my teen XC runner. The salesperson person was very friendly, knowledgeable, respectful and kind. We could not find the right size in store but she helped us quickly order online. Our order was shipped the same day!Would definitely recommend and will return in the future!
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July 2023 by Stacy H
Wow the guy that helped me was amazing. He had great customer service, he smiled, laughed, helped me find shoes that would fit me with my feet problems and I was in and out in no time. Didn't have to wait and he measured my feet to make sure I was wearing the right sizes and came back with a few options for me. Thank you so much.
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July 2023 by A L
Great experience, quick to recieve service from an employee named Jeff. He took his time helping my son and we were not rushed at all or pushed into making a selection. We bought 1 item we came for and had to research work footware requirements further before purchasing the other pair.Thank you
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July 2023 by Cayleigh Holmes
Very nice and helpful staff. Didn’t feel rushed to pick a shoe and left with the best fitting running shoes I’ve ever had. Very happy with the experience
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July 2023 by Jennifer Jones
Kate was super helpful, attentive and understanding. Plus they have a 60 day "happy feet" policy if the shoes don't work!
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May 2023 by Hannah Vaughn
Harrison was so helpful and professional in helping me find the perfect shoes! I highly recommend fleet feet and this location!
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April 2023 by Dores Smith
Kate is an excellent salesperson and made the entire visit worth it
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March 2023 by Grayson Askew
Although one of their newer locations in the Richmond area, Fleet Feet picked their staff well. I didn’t purchase a shoe, but had an excellent experience with Dallas. He was an absolute professional and I would highly recommend asking for him when walking in.
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March 2023 by David Schneider
An excellent experience. Had to have my foot measured on a very high-tech apparatus, which gave very precise foot measure measurements beyond just the size and width. Sales person spent a lot of time helping me choose just the right size and walking shoe. She emailed the foot measurements/profile to me immediately. The shoe I wanted wasn't in stock, but as I sat there, she ordered it online, and I will receive it within 3 days by FedEx. She was very knowledgeable, friendly, professional, and willing to spend as much time as necessary with me to make sure I was satisfied with my purchase.A first class high tech operation with great customer service m
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February 2023 by Adam Reade
Harrison and Kerri are great! Good place to get the perfect shoe for your next walk or marathon! Support local!
