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July 2024 by Eric Jones
I started my rental of a parking space with my Camper for $150 per month. 2 months later it increased to $165. Then a few months after that it went up to $185. Meanwhile on their website they advertised that the current rate for the same storage was $139 but was discounted to $109 for new move ins. I also shared that a competing location offered an even lower price of $134 discounted to $107 initially. I expressed my frustration of being charged more than the standard rental rate. I did not expect to get the promotional new customer rate, but the undiscounted rate would have made me feel better. The manager would not even return a call. I ventured out to the competing rental business with the better pricing to find that the whole lot was paved and flat as opposed to SROA's more uneven terrain with gravel, ruts and potholes. Not to mention the weeds not very well maintained. What SROA has going for it is a good location and a really nice guy named Nick on site. What they don't have going for them is the shady business practice of bait and switch which I saw in other's reviews. I guess they count on people getting moved in and not wanting to spend the effort to move and they raise the price to higher than other locations. Also, there are a number of 5 star reviews that appear as if they may be fake users fabricated to boost their google rating.
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July 2024 by Teresa Mendoza
Nick was awesome! He is very knowledgeable & kind, I will recommend to all of my friends!
-Still currently renting & happy with services.
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July 2024 by Laura Moehling
Nick was very helpful and courteous.
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June 2024 by karen falkner
I have been to nicks store and it is clean and organized..nick has a very pleasant personality
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June 2024 by Diane Ferguson
Nick was very helpful and accommodating of our schedule when we came to rent a storage spot. He went the extra mile to make sure he answered all our questions, and everything went smoothly at our set-up appointment. Thanks!
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May 2024 by Kenneth Horton
Nick was great throughout the process. Haven’t moved in yet but will soon.
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April 2024 by Landon W.
Great deal, great service!
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April 2024 by Robert Givens
Good place to store things
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March 2024 by Tasha Lowe
My experience hasn’t not been bad other than them increasing the rent every 3 to 6 months. I’ve had them go up on my rent twice and I haven’t been a tenant quite a year just yet. Do your research before getting a unit from this company.
Update: Management resolved my issue in realtime. Thanks again.
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March 2024 by Chad Fimple
It was supper easy and fast the guy nick was really helpful I had went to three diff storage units and none were anywhere near as helpful not to mention the prices were even more reasonable than others will be using again
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February 2024 by Ryan Marable
SROA trouble shooted a problem promptly and didn’t leave me stranded at the gate. Much appreciated prompt and courtesy service.
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February 2024 by Khalid Ahmed
Nick was awesome like always, thanks a bunch Nick keep up with the great work ?
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February 2024 by Marcia Reid
Nick was very efficient, helpful and offered me excellent customer service. He satisfied all of my questions and concerns…Job well done…
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February 2024 by Steven Jones
Nick was very helpful and quick with the process of renting my unit
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January 2024 by Christian Williams
Very happy with property! Nick is great to work with!