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March 2024 by Anthony Davis
Nearly impossible to get ahold of an actual person when you call but the minute clinic has good customer service
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February 2024 by Kayla Jensen
The pharmacists are so kind and patient and go the extra mile to get patients medications they need
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January 2024 by Mark
These people need to open between 1:30 and 2.
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January 2024 by Holly C
I took my children to get a vaccine here, my youngest is very scared of needles to the point of crying and having to be held down some times. We had worked with him all week to prepare for the vaccination and he was trying to be brave. A lady at the pharmacy who checked us in started talking to my children about how long the needle was (holding her hands wide apart) and how she was scared of getting a shot and was generally taking glee in trying to scare them. It was incredibly unhelpful and made me so angry on behalf of my son. I didn't say anything at the time because I didn't want to make an even bigger deal about it and scare him even more but it was very unprofessional.
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January 2024 by David McAdoo
Excellent customer service and great value of goods!
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October 2023 by Debra Shepherd
3:15 appointment and about 5 other individuals also checked in under the same time. Why bother scheduling an appointment if they are not held to the appointment time? Such garbage! Never again will a use this place.
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September 2023 by Amanda O'Donnell
Omg this is the WORST cvs I’ve ever been to. Made the mistake of switching my Rxs here when Walgreens didn’t participate w my insurance.. mistake. They are SO SLOW… even though there are 5+ employees in the pharmacy department. Incapable in changing my prescribing doc without 2 in person visits..20 min wait time each time. Currently at minute 15 waiting in the drive through line…whaaaat are they doing and why so slow ? I’d switch my pharmacy again but I feel certain they will mess THAT up Too so I’ll wait another year til I move. Don’t come here unless you’re retired w nothing else to do.
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August 2023 by Krista CS
Constantly lying about when they will fill the prescription. We called ahead of time and they said it will be ready in 10minutes. We get there 15 minutes later and were told to wait 15 more minutes and then 25 minutes later we are still waiting. Horrible time management and customer service. If it’s going to take an hour, just be honest so I’m not waiting so long… go fill your prescription somewhere else! This has happened to us a couple of times already!
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August 2023 by Gayle Dunigan
I needed extra assistance during my two visits a couple of weeks ago. Heidi could not have been more kind and thorough. I had some difficulty with a couple of prescriptions that needed to be filled and there was a problem with both of them. They were time sensitive medications and the issues were outside of CVS fault. She did exactly what she said and in a very timely fashion, I was on my way. Thank you Heidi! (I wanted to send a review directly to CVS but they make that impossible.).
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June 2023 by Justin E.
Pharmacy is ridiculous. Waited in line for over 20 min to be told I’d have to wait at least a hour to have my 4 year olds nausea medicine filled. Heidi told me it was a safety issue. Really.......I’m not filling a script for some perc 30’s just trying to keep my child from uncontrollably vomiting. Literally had it forwarded to west Chester who are freaking awesome and filled in less than 10 min and me and my son where back home to Powhatan in less time than Heidi told me she could get it filled.
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May 2023 by Yves Danis
The slowest service I have ever seen! Prescription was sent at 10:30am and by 5:30pm was still not ready. So one full day of pain and misery because of these folks.
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May 2023 by William E.
Horrible pharmacy. Nearly 24 hrs to gill a prescription. Went to pick it up and the entire pharmacy closed for lunch. Unbelievable.
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May 2023 by Randy
Horrible service not friendly employees never smiled and most important didn't tell me my 1 med. Was out of stock a very important med that I needed... Didn't notice till I got home.. very unprofessional
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March 2023 by Thomas R.
Very nice and helpful folks at the pharmacy counter. I've been doing business with them over 10 years now.
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March 2023 by Attia tul Noor Shams
I see many bad reviews on the internet, but regardless of those comments, I have totally different experience with the pharmacy. I have been using this CVS for years now and I have always found the fast and the competent service. Yesterday I called 1 hour before closing and talked to the pharmacist to fill my child's prescription. She got it ready in less than 4 minutes and I was able to pick up the medicine with in 15 minutes. Being a pharmacist myself, I know the hurdles we face in the healthcare system but I have always found the pharmacy staff to be helpful. Let's appreciate the efforts of the staff rather than being mean and rude to them all the time (which happens a lot in this industry).