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December 2023 by Jason H.
Nothing has changed here. Extremely long wait times, inaccurate pick up times, and notFriendly on the phone when you call. I'm sure the people that work there are frustrated with a broken system. I wish corporate would step in to help
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November 2023 by Jacob Charlwood
Pulled up in the drive thru to get some Covid/flu tests cause I felt awful and my boy in the drive thru window went around and got me a pedialite as well. Forgot his name but he went above and beyond. Always had a good experience here.
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November 2023 by Adrianna Steele
Got notified both of my prescriptions are ready. Then was told that they only have one, the pharmacist wasn’t even aware there were supposed to be two, when I asked why isn’t it ready, said it’s because they are running short on that medication and can fill it in in the next couple of days if I want to come back.. when I asked if she could check if other locations have it in stock and transfer it, she got flustered then said “actually let me double check.. we actually do have it” and filled it. Not sure but seems like it’s been like this time… Lazy staff unwilling to help people and do their job!
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November 2023 by Morgan Paugh
Perhaps the worst pharmacy in the area. The pharmacy team has no interest in doing anything other than discussing what shifts they are working. Orders are never filled on time, I am often told that an order will be ready within a half hour time window. When I go to pickup, though, I am told the medicine was never available and will not be able to be filled that day. I recommend avoiding unless there is an absolute need to use this location.
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November 2023 by Jennie Atkins
Worst pharmacy ever...had abdominal surgery yesterday, pharmacy received my Rx but online it said it was on hold. Called the pharmacy 4 times, each time sat on hold for 20mins before I was hung up on. Finally I used the Dr. Line to leave a message. Today I got a call back around 9am from the pharmacist saying the Rx would be ready at 10am, I told them my husband would be at work today so he would be there around 9pm tonight, she said that would be fine and they would hold it for me. There was no other contact from this pharmacy. At 9pm my husband arrived at the pharmacy and was told that they didn't in fact have the Rx and wouldn't be able to get it until tomorrow although they said every other pharmacy in the area has it so I should just call back the morning to get it transfered to a different CVS. This is not the first time I've had problems with this location. Don't waste your time use literally any other pharmacy.
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November 2023 by Leen Hamowalyounes
Worst CVS in the world. This is the biggest joke in the world. I had to come 3 times in one day to get a script. CVS, do better. I’m so disappointed. I’m not sure how they even have 2.3 stars.
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October 2023 by Army Vet
This cvs is ridiculous. 2nd time theyve told wait til i get a text to show medication is ready and once again after waiting several hours i ask if its ready yet and they say its out of stock. No notification of anytime and when i came in the first time to get it filled you shouldve known it was out of stock. Not to memtion they insanitary.. never again i will drive out the way frw more minutes to bailey rd location everytime now..
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October 2023 by bandj hurley
Scheduled Covid and flu vaccines 5 days ago. Received timely reminder 1 hour before appointment. Appeared for appointment and was told "We're out of Covid vaccines". No explanation. No offer to reschedule--but then again why believe them. Won't be returning to this store.
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September 2023 by Katie Brusseau
Never answer the phone. I called 5 times to get a script, waiting on hold over 45 minutes each time. Then I finally got through and claimed they never got it. It was 9am my Dr sent it and at 6:50 still claims nothing.
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September 2023 by Michael Girgis
Waiting time on hold too long to check if they can refill my prescription at another location.It's become worse and worse every time to deal with their customer service.I needs to find somewhere else with better customer service
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September 2023 by DarlenePetaway Petaway
Teresa in the pharmacy is amazing!!! She is always so helpful and every experience with her is a great one…
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September 2023 by Kylie H.
Every time I have to pick up my prescription I'm reminded how much I hate this CVS. I truly wish my insurance covered Walgreens instead because this CVS makes me want to rip my hair out.
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August 2023 by J J
HAPPY DAYS...HAPPY DAYS!!!! Each time now when I need to pick up my prescription at the drive-up and Tyler is working, I no longer have to wait forever IN FACT, I DON'T HAVE TO WAIT AT ALL. As soon as I see Tyler, I know I'm in good hands. He is absolutely fantastic!!! I know they can't keep him forever, but oh how I wish they could.
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July 2023 by Vicki Jolena-Orthaus
I had a 7:30 a.m. appointment and needed some documents printed and a new passport photo. I got the documents printed and the new passport photo completed by 6:30 a.m. with time to stop off for coffee because of CVS availability of products. Also Becky assisted me in getting all of it completed. Thank you Becky and thank you CVS!
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July 2023 by christiane hardy
Great service. Bianca goes out of her way to help.always remembers my name.very impressedby that.she makes sure you have a good visit at CVS.she will ask if you need help and if i can not find an item she will find it for me.I look for her eveytime i come shopping. Such great Customer service.