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October 2024 by Joe A.
Worst pharmacy ever.
Not only do they never answer the phone, now instead of being able to speak to someone they just dump you into a voice mail system
To make that worse, they try to make it sound like it's for my benefit. Voicemail serve no purpose when I have an issue with a prescription that I need to speak to someone about.
On top of that, when you go into the pharmacy most people are just standing around behind the counter looking at one another instead of assisting the 5 or eight people that are standing in line waiting for The one cashier that is behind the counter helping.
Transfer everything to Kroger pharmacy. They're a lot better thus far.
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October 2024 by Rocheal Yarbrough
Called this morning about a prescription being in stock and was immediately told no. My doctor accidentally sent the prescription to this location and to my surprise they filled it. Why are your pharmacists telling people that they are out of medication when they are not?? This is not ok!!!!
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September 2024 by ZamoraEuphoria Boop!
Such a hassle trying to get your medication. Especially if you've had a name change
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August 2024 by James Gill
Great support from the pharmacy team. They researched my issue and quickly resolved. The store staff were very helpful and professional. The store was very clean and well-stocked. This was a pleasant visit to CVS.
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July 2024 by Sarah Korn
The tall African pharmacist is no help at all. I asked 3 questions and he couldn’t answer one. This place is only an option when nothing else is open.
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May 2024 by Angela Bullock
This location has done something behind the scenes recently to turn around it's customer service. As recently as 6 months ago I couldn't get a hold of anyone on the phone, my medications would not have been filled without telling me (although that's an issue with the app that's also changed) long story short, I had an issue yesterday that hadn't been fixed when I got there to pick up another ready prescription, and within 30 minutes the pharmacist has gotten everything I needed ready. Kudos to the turn around.
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May 2024 by Mary Kay McCall
Today, like other visits, the staff immediately greeted me, helped me find my product right away, and reminded me to use my coupons at checkout! All done in a friendly manner.
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April 2024 by Alwin R Gonzalez
Great service and prompt service and delivery of my medications
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April 2024 by Miasha Gilliam-El
I had an amazing experience at my local CVS. The team was amazing and ensured I found everything I was looking to purchase. The team also made sure the couponing process went smoothly at checkout.
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April 2024 by Sharon Austin
The Harbor Point CVS has the best manager and customer service. She makes shopping so easy.
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April 2024 by Jessica Whitesell
The biggest problem I have with this pharmacy is that you CANNOT get them to answer the phone. I have prescriptions I can’t access in the app… I call and call to get them filled but never can get through. So I have to walk in to ask to get it filled, then come back to pick it up.
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March 2024 by Piper Roach
My son had an antibiotic called it three times because they lost the prescription from their own Minute Clinic.I asked the pharmacist to verify the dosage because the new nurse practitioner kept saying the dose was very high to the nurse but he literally said it wasn’t his job.What are… y’all’s jobs….?
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February 2024 by Brandee Womack
After waiting in the Drive-Thru line for pharmacy for 27 minutes I reach the drop off q only for the tech to tell me they can't take my prescription I have to get back in line one or come inside. They should have had a sign outside stating that. I'm on my lunch and can't waste any more time.
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January 2024 by Andrea L
By far the worst pharmacy. I’m not sure that anyone there knows what’s going on. If you call you’re on hold for at least 30 minutes. When you do get someone they’re always rude. Tell you they’ll call when your prescription is in, but don’t. And then sometimes tell you to keep calling to check on it, yet when you call they’re mad. If you go into the pharmacy the line is always long as well because people that wait in line for 30 min get up there to be told meds aren’t ready. If you didn’t know CVS was a national chain you would assume they are just starting out. Like get it together!!
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January 2024 by C Igho
Absolutely the worst pharmacy I've ever dealt with. Prescriptions get called in and when it's time for a refill they always say it's not available. I swear someone is stealing Prescriptions. This has never happened until we switched to them. Been on the same Prescription for 13 years and not once had an issue. They are rude and play around all the time. Someone needs to help this location before something bad happens to a customer and their medications. This is people's health your playing with.
