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October 2023 by john obrion
We are so impressed with Pharmacist Vishala ShahShe has handled our vaccines (flu and COVID ) on at least 2 occasions.Alway friendly,very knowledgeable AND pain free injections ?CVS is fortunate to have her .
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September 2023 by Stacey Ellis
So I have mostly had ok experiences but the types of mistakes they make are not acceptable for medication, and their non-insurance prices are wildly high. There was an unexpected insurance issue on my antidepressant. I would have loved a call before I drove there but no one told me. Their price is $5/pill whereas a different pharmacy would be ~$1/pill without insurance. They sold me 7 pills so I had time to work it out with insurance. I called a few days later. They hadn’t communicated with insurance and also had changed my Rx in the system from the intended 90 pills with 0 refills to 7 pills with 12 refills, so no matter what I do, they won’t let me buy more than 7 at a time once per week for the next 12 weeks. It doesn’t matter that the original Rx was supposed to be 90 all at once. They won’t fix it. This is the 4th time a CVS has messed up my antidepressant in their system. That’s dangerous. The pharmacist seemed competent so I have to believe it’s the computer software being difficult to manage. I’ve Called my doc and they are sending a new Rx to a local pharmacy. Never again with CVS.
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September 2023 by Sydney gronboldt
Absolutely horrible service super condescending and rude pharmacy techs. Waited 4 days for a simple RX fill
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August 2023 by Darrell Linders
Ask pharmacy if they had a over the counter drug and said didn’t know, I could check in 3 different isle numbers, basically go find it yourself. Terrible customer service.
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June 2023 by Hi Lui
They should just tear down the drive through, it’s not like it’s ever open. There’s literally like two people working in this entire store at any given moment. I gave up and walked out without buying anything because I tried for 15-20 minutes looking for even a single employee who could help with checkout (was buying NyQuil and it required them to check ID so couldn’t even use self checkout- believe me I tried). Just save yourself the time and go to Target or literally anywhere else.
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June 2023 by Carrie B.
If you need a prescription filled, then this isn't the place for you. They are consistently out of medications, and provide little or no status updates of when they will be available. When you can get someone on the phone, they are rude and not helpful. Here's a tip, if you don't have a medication, just let me know so I can have it sent somewhere else. Don't tell me it's going to be available Friday afternoon and then tell me Friday night that it isn't ready and you don't know when it will be available. FYI- Doctor's offices are closed on the weekend and can't resend a prescription refill request somewhere else until Monday.
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June 2023 by Noah Green
I went in to fill a prescription for my grandma who started chemotherapy and is having intense nausea. The emergency room had sent a prescription, but CVS said they could not fill it because it was lacking specific instructions - it just said it was as needed (PRN). I asked if we could have one pill and then come back once it all got figured out, but they declined.They asked to have the hospital call them to clarify. I then spent an hour playing telephone between doctors and CVS to get a new prescription created. I would like an explanation why a pharmacist can't call doctors, which they claimed is their policy.
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April 2023 by Davyell Scott
Pharmacy department is horrible! Told me medication would be ready in 30 min, went to grocery shopping and haircut when I arrived they went on break 5 minutes before scheduled time and said they would be back in 30 minutes. Got back just for them to tell me it would be another hour. Drove home to drop off groceries which was 30 minutes away and back just for them to tell me it will take another hour or two. Worst experience ever! Go somewhere else. It’s now 4:24pm and I’m still waiting!
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April 2023 by cassie
This isn't my rating of the pharmacy because I don't use them but what I will say is that the main store is good! The store is big and staff are always nice. I do wish there was more eczema/lotion products but besides that there's a pretty big selection of drinks
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April 2023 by Elizabeth Day
If I could give them a zero I wouldOne star seems very far fetch. Pharmacy is so rude for absolutely no reason.
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March 2023 by Allison Dunaway
If I could give less than 1 star I would. Drive thru never open, wait is always forever even if your Dr has called in advance. They will do anything NOT to help you or and will always charge as much as possible. It's been months, service is still awful.
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March 2023 by Vicki Tompkins
I wouldn’t even give them one piece of a star but they make you.This is by far the worst pharmacy I have ever been to. The pharmacist is so rude. Three times now I have had errors with the same meds. Either with what they were charging me, or something is pending approval from the doctor. If the doctor called it in, why does it need approval from her again??? Exactly! All of the sudden, it can be ready in 15 minutes.Anyway, every time, after waiting in that long line (because they have no help), I now have to go to the consulting window, and get it straight with the rude pharmacist. Then, even though I have already waited in a long line, I have to go back to the end and start over. I believe this pharmacist (she) enjoys making it the worst experience. She talks down to you, and says things like “let me get two words in” ….”Let me finish my sentence” Anyway, I spent my whole Saturday yesterday dealing with that incompetent bunch. Not to mention they close for lunch. How can you do that when you are retail? Believe it or not I left still missing one of my prescriptions, the assistant had it in his hand and asked her if I could have it and she said “No” (with her smug smile) because it was being processed at another store now.She knew how frustrated I was, and could have helped me, but she chose to just make it worse. If I had to guess, she is most likely the reason they are short staffed. I will never ever go back there.
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March 2023 by Jessica Hallisey
Avoid using this pharmacy at all costs. I’ve been going here for years, but the service has gotten extremely poor over the past year. If you need medication urgently you cannot count on this pharmacy to fill your prescription.
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February 2023 by Kristi Mullins
In two months I have come during drive thru hours to find it closed three times. I have a two year old and one year old. Today I had to carry my sick two year old inside to pick up his medication. I asked if I should consider a different pharmacy, as I need a drive thru and I was told “probably.” They have been having staffing issues for over a year now. It’s bad when the existing workers don’t see a possibility of improvement in the future.
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January 2023 by Ree R
Why is this location open? I came in this morning at 8:15am with 2 other customers and was yelled at by one of the RUDE pharmacy workers (asian lady). We were told we can't be in here INSTEAD of Good morning my apologies we are not prepared to service the public. I had to return later to pick my prescriptions for my baby and I. I stood in front of the same jerk that yelled at me this morning and was ignored. While ignored I had to listen to their personal conversations. Please close this location they do not care.
