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June 2023 by Tee
Customer service here is very welcoming but I didn’t get everything that I wanted but will check back a different time
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March 2023 by Cynthia Adkins
Nice store, friendly staff. Plenty of choices, goid prices, frequent sales. Durable, stylish kids clothes.
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February 2023 by Danielle 28
Will never shop here again just because I do not like nor agree with their return policy. I returned clothes with tags and store will not give you store credit/gift card! To exchange your items you have to shop the same day you go into the store. I have a 3month old & anyone with a baby understands how limited your time is. Just wanted a gift card & didn’t think it was going to be that difficult. Carter’s has a lot of competition out here. I would highly recommend corporate changing their ridiculous return policy.
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January 2023 by Robin Duncan
The staff I encountered was extremely nice! She loved my 2 little grandsons & helped me find things for them.
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December 2022 by Rose T.
This is my favorite Carter's location, the staff is always friendly and helpful. I came in here on Saturday, 8 days before Christmas looking for matching family PJs so we can take cheesy family photos on Christmas morning. I wasn't expecting to find any, given that it's almost Christmas, Charlotte the sales associate was able to find the sizes we were looking for in the back and help me with a return. She went above and beyond. I will be shopping exclusively here from now on for my toddlers clothes.
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August 2022 by Ayesha Noble
Shout out to Carters sales associate Mauri! Thank you for being so lovely and helpful today with my 4 month old! ❤️ I’ve only had positive experiences at this location!
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July 2022 by Frankie Hollingsworth
I told the sales clerk no emailHer responseYou must provide a email to ring up your purchase.Promising to opt me out . I have received several emails since .Do nor shop here .
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June 2022 by Priscila Santos
Store manager doesn’t allow return for store credit past 90 days purchase, exchange only.Edit: Tahja made it right after I spoke to Heather.
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February 2022 by Debbie Sheehy
I love that this store is so convenient. However the employees today (my first time in store) were not interested in helping customers. They yelled hello from behind the register and then continued their personal conversation for the entire time I was in the store which was approximately 20 minutes. Not once did they approach any customers. I put my purchases back and left the store very disappointed.
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September 2021 by Taylor Martinez
I love Carter's clothes, however I think it is absolutely absurd that a store that solely sells products for CHILDREN does not require masks for employees or customers. It is very disrespectful for those who cannot get vaccinated and potentially deadly for the little ones who enter your store. The policy needs to change.
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June 2021 by Karol Parra
Great prices and friendly staff.
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March 2021 by Kim Crowley
Friendly and attentive staff. Helped me with all of my needs.
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January 2020 by Em Martin
When I had my children, Carter’s wasn’t around. As a grandmother, I’m fortunate to be able to shop here (when I lived in VA) with my Precious-perfect granddaughter and her mom or dad - or we shopped online!
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January 2020 by Ashley Somervell
Really great customer service! I would recommend this location to anyone looking for affordable baby and kid clothing.
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January 2020 by Christopher Ashworth
Got a lot of clothes for the grandkids. Great sales people.
